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Fvs318gv2
6 TopicsFVS318Gv2 Fails after 15-30 minutes following a power failure/reboot
Following a power failure or power down/power up reboot, the unit will operate for anywhere from 15 -30 minutes and then go down: When it fails, it will respond to a ping, but shows that WAN addresses are unreachable. Access to the unit is also down when this occurs. I cannot access it via the web interface, or via telnet. It simply will not respond. I found the "GUI reboot" fix on this forum, and used the .reboot command from the telnet CLI. Since the unit rebooted in this fashion, service has remained up for nearly an hour now. The unit is running Firmware Level 4.3.4-2 (Most current release). From reading in this forum, it is clear that this issue has been causing nightmares for some time. Is there/has there been any work from Netgear to resolve this issue? It is clearly repeatable (at least from my perspective.) Here are more details that may help: ISP: Comcast Modem: Motorola Surfboard SB6121 When firewall is "down", I can connect a PC to the modem and access the internet Firewall: FVS318Gv2 Firmware: 4.3.4-2 Broadband settings: DHCP from ISP, Interface Speed: Auto, runnning at 1GB up and down. It's getting to the point where I will begin looking for another Mfr than Netgear. Maybe it's just this model, but a well documented problem like this that has not been addressed is eroding my faith in an otherwise solid company.4.4KViews1like5CommentsNeed instructions to update FVS318Gv2 firmware beyond 4.3.3.6
Hi. I'm looking for clear ("for laymen") instructions to upgrade my FVS318Gv2 firmware past the v4.3.3-6 update which blocks subsequent upgrades through the GUI. A firewall without bug fixes is like a door without lock - pointless. For those who don't know, the v4.3.3-6 update of the FVS318Gv2 had apparently a bug which somehow disabled further firmware upgrading through the GUI: Once this firmware installed, the firewall errors out after a couple seconds on any subsequent upgrade attempt. Meaning that we need to somehow force-feed the next version (4.3.3.8 or later) into the firewall so upgrades resume working. How can we do this? It's a problem Netgear created, and I expect Netgear to help us solve it. So, what are my options? I definitely don't have the time to go through the "have you tried to switch it off and back on again" routine with some helpdesk drone in Pakistan, and apparently that's the only support option offered. For $50, too... Is there another support option I missed? E-mail would be great. What other means are there to fix this problem? Yes, I did find a thread mentioning using telnet and TFTP servers, but I also read there is a danger of bricking my firewall, and that Netgear doesn't condone accessing the firewall using telnet. So, besides the technical difficulty, it's also dangerous... Can somebody please tell me how high are the chances of bricking our firewall, and if it happens, what would be my options (besides rushing out to buy a new one - of a different brand)? Anyway, I would need more explicit instructions please. Specifically, where do I find a "TFTP server" software (which won't wreck my business computers!)? I can manage a telnet session, but that's about all. Thanks for your time.Solved15KViews1like14Comments