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Insight Managed
1 TopicInsight: "Unable to apply the port configuration … Parsing error (status)"
Hi all, Since recently I can no longer change port settings (port name / VLAN ID) on my Insight-managed switches through Insight. Every attempt ends with an email like this: The following operation did not execute completely: Details: Device Name: <device name> Network Name: zuhause Model: GS724TPv2 Failure Reason: Unable to apply the port configuration for device <device name> as Parsing error (status) Affected devices (3 switches, 2 models): 2 × GS724TPv2, firmware (latest available) 1 × GS110TPv3, firmware (latest available) All three are online in Insight and otherwise work normally. The error only appears when I try to apply port configuration changes via Insight. I tried Insight Cloud Portal and changed port name and VLAN ID, one at a time and several at once. What I have checked: Firmware is up to date on all devices. The error occurs on different hardware models, so a single device issue seems unlikely. The error appears to have started with the recent Insight update. My assumption: Insight cannot parse the status response from the devices when applying port configuration. This looks like a problem on the Insight side rather than in my configuration, but I could not find any KB article or release note describing this specific error message. Questions: Is anyone else seeing "Parsing error (status)" after the latest Insight update? Is this a known issue, and is a fix planned? Is there a workaround other than configuring the ports locally on each switch? I'm happy to provide logs or further details if needed. Thanks!24Views0likes1Comment