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USB 3.0
2 Topics
R8000 USB 3.0 not working after updating to Firmware 1.0.3.54
My readyshare drive (external hard drive) plugged into the USB 3.0 port was inaccessible after updating my R8000 firmware to the latest verions 1.0.3.54. The drive wasn't being recognized by the router, by checking the web interface. There was no issue with the drive when plugged into the USB 2.0 port or my laptop. I checked the USB 3.0 port with a couple other external hard drives and usb pen drives. Again with the same results, not recognized in the USB 3.0 port, but working fine in the USB 2.0 port. Resetting back to factory settings didn't help. From there I rolled back to firmware version 1.0.3.48, and then like magic the drive in the USB 3.0 port was being recognized. There seems to be several posts regarding issues with the USB 3.0 port, but the only solutions being offered by support is to try a factory reset. I was very close to contacting support for a hardware replacement since my warranty is close to the end of the one year. My issue isn't hardware, it's with the firmware. I hope there is work being done resolve the issue in a firmware update.Solved2.9KViews0likes2Comments
USB 3 Won't Recognize ReadyShare Drive
I have an R6400 AC1750 router on firmware V1.0.1.24_1.0.18 that will not recognize my Seagate 4TB BackupPlus Hub (formatted in MacOS Journaled per Netgear's instructions). If I plug it in USB 2, it pops up right away in the Readyshare settings page, but nothing on USB 3.0. I have tried restarting the router with the drive plugged in but it does not work. USB 2.0 is not sufficient for my needs, so the inoperability of the USB 3.0 port is a dealbreaker. Is there any solution for this problem? Do I need to do a warranty return?Solved