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WN2500RP won’t connect to verizon quantum g1100 router
Attempts to connect using WPA failed (even when extender and router are an inch apart, also tried joining the two devices with cable lan1-to-lan1). I tried manual setup using netgear genie (I have no network expertise) from my ipad. Initially I received message that mac address needed to be added to router’s ACL (access control list) see first attached screen shot. But when I checked the router’s settings, ACL is NOT enabled. I reset the WN2500RP and tried manual setup again from my ipad. Every attempt after the first, I encounter this problem: I see the extender with my network name, but cannot maintain the connection to mywifiext.net long enough to complete the install. When I get to “you are now one step away from completing the installation”, I cannot check the box “my wireless devices are connected to the Extender network” because my ipad and iphone drop me from the network. See 2nd & 3rd photos. verizon is no help. Two techs say they can’t help unless it’s a verizon extender and the 3rd rep insisted that the problem is a verizon outage in our area (despite the fact that I can connect to the network from every device via the g1100 router and my fios phone is working). the wn2500rp connected fine to the previous verizon router. But that router was terrible—in a 2200 sq foot house, I needed an extender for the next room. The g1100 is significantly better, with access issues in only one room where a brick wall that is part of an addition is the problem. the extender connected to the previous router provided a signal, but it still wasn’t great (buffering, dropped connections) but this router’s performance in that room can at least connect without an extender but I think it would be much better with an extender. Is there something I need to do that is not obvious to me to make the connection between the wn2500RP and the g1100? I saw another poster with problems connecting these devices in december 2017, but there were no replies. is there a way to find out if there is some hardware or software incompatibility between the wn2500rp extender and the verizon g1100? Or a list of extenders that are compatible with the g1100 router? I do not want a verizon extender unless that is the only solution. thanks in advance.
