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WNDR3400v3
8 TopicsDevices Not Connecting To 2.4ghz
This seems to be a common issue from my searching however, I have yet to find a solution. It's been over a week that I have not been able to connect to my 2.4ghz frequency on my router. The only time that devices can connect to my 2.4ghz is when the encryption/security is turned off. The router is six months old and any older/newer device that sees the 2.4ghz frequency will not connect to it. If the device sees the 5ghz frequency it'll connect. Unfortunately, I have some devices that only see the 2.4ghz that will not connect to it. Here is additional information: Device is WNDR3400v3 with firmware V1.0.1.2_1.0.51 2.4ghz and 5ghz frequency have different SSIDs Both Frequencies have different passwords. Both Frequencies use the same encryption WPA2-PSK[AES] Devices that connect by hardwire directly to the router work fine Devices using 5ghz work fine Access Control is turned on; never had any issues with this. Devices that are connecting the 2.4ghz is not showing up in the log at all I've rebooted the router several times I've tried to take it back to the factory default which never worked. Here is some additional information. If Access Control is turned on I can see the devices Mac address appear in the connected list of devices but an IP is not being assigned and the device is not connecting. If I turn off Access Control the device still does not connect. Any help would greatly appreciative.Solved