NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
AC1750 Model C6300 WiFi connection
Just purchased the C6300 cable modem router and pretty much any time I try to connect a new device on WiFi, the WiFi connection drops for all connected devices and the modem has to be rebooted. After rebooting, I can connect the new device and everything reconnects fine. If I try to add another device after an hour or so, the same problem occurs. I reboot the modem and I can connect again. This has happened at least 5 times in 2 days, so it isn't a coincidence. I am a Comcast customer and when this happens, the internet connection is not lost (so my ethernet connected devices continue to work). It is a router issue. I'm on firmware version 2.01.14. I know there are a lot of reported similar issues, but I haven't seen a solution yet. Hoping someone out there can help. Thanks.