NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
domain
1 TopicOrbi blocking any website on the utah.edu domain
A month ago I purchased an RBK50 Orbi with one satellite and everything is working fine except, I cannot connect to any websites on the utah.edu domain. I contacted support 3 times and twice the agents hung up on me right after I explained the issue. The third time I spent 2 hours on the phone with a Technical engineer with out a solution. I can access the web sites on the utah.edu domain from my phone or if I directly connect my laptop to the modem. Any recommendation on what I can do? The technical engineer refused to exchange my Orbi and I am about to give up on Netgear. Have only used Netgear networking products for the last 15 years but the poor customer support is making me consider my loyalty.