NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
fail
10 TopicsRN104 inaccessible and displaying btrfs_biomerge_bio_hook+a4 message
Model: RN10400 Firmware: 6.5.1 OS: Windows 10 Environment: Small Office Home Network Installed Storage: 4 x 4TB Hard Drives - 1 volume Issue: NAS unavailable. Hangs during bootup and displays btrfs_biomerge_bio_hook+a4 message in the display window with power light flashing. Does not appear in RAIDar. Performed USB Recovery and same error still occurs during bootup. Looking for next steps...3.8KViews0likes6CommentsReadyNAS Duo. Today wont power on (was shutdown fine via Frontview) - options please?
Dear all As well as having the flu I am crying at the NAS. I have an ReadyNAS Duo v1 from about 2012 ish I guess. It has 2 x 2TB drives at about 65 percent full. My Zigor UPS died yesterday. So i have binned that. I moved the ReadyNAS plug to another socket and it was fine. All worked well. This morning I had to remove the UPS so I shut the office down, and shut the NAS via front view. All well. Replugged everything and now it will not start. I have tried a different plug and have ordered a new 12v PSU from AMazon and I really hope it works as like you all my life is on there. So my questions are please? 1) has this ever happened to any of you and will the new PSU fix it 2) if it doesnt do you know what I can do other than buy the same one again put the drives in (but I am guessing it will sync and delete 3) any idea how I can resuce the drives and data please of it will not turn on? 4) say its all dead - whats the best option for replacing... I do not stream from it its just storage but I liked the redundancy of the drives. Do I just use cloud? 5) any help gratefully received. Thank you C2.4KViews0likes5CommentsDisk Test Failure
I got a Disk Test Failure mail from my NAS (RN104, firmware 6.4.2): Disk test failed on disk in channel 2, model WDC_WD20EARX-00PASB0, serial WD-WMAZAYYYYXXX I'd like to know how severe my problem is and if I'll need to replace my HD (I just bought a new HDD and that is not the faulty one...) I got the full log, but I'm not sure where to look at. Device: sdc Controller: 0 Channel: 1 Model: WDC WD20EARX-00PASB0 Serial: WD-WMAZAYYYYXXX Firmware: 51.0AB51 Class: SATA Sectors: 3907029168 Pool: data PoolType: RAID 5 PoolState: 1 PoolHostId: e3623ec Health data ATA Error Count: 0 Reallocated Sectors: 0 Reallocation Events: 0 Spin Retry Count: 0 Current Pending Sector Count: 0 Uncorrectable Sector Count: 0 Temperature: 35 Start/Stop Count: 6541 Power-On Hours: 16053 Power Cycle Count: 2011 Load Cycle Count: 1769027KViews0likes20CommentsDrive replacement for Readynas RN10400
Where in the netgear provided handbooks does it provide instructions for 2 of 4 failing drives. For example, does new replacement drive need to be formatted. Can 2 drives be replaced at same time. Will I lose data from remaining 2 drives during this process. Does server need to be in boot mode, etc. Ordinarily, disks can be of different sizes - is this true for replacement disks as well?2.4KViews0likes3CommentsVolume Scan Failed to Run Properly during boot
I have a ready nas business edition with iscsi enabled. It is running the latest firmware. If I reboot it normally without checking : Perform volume scan on next boot. This process can take several minutes to more than an hour depending on disk capacity and volume content. Check and fix quotas on next boot. This process can take several minutes to more than an hour depending on disk capacity and the number of files on your volume. the NAS boots fine, but if I try and check both or either of these two boxes, the NAS hangs during the boot process. I did get a notice awhile back that I needed to backup all data and check and repair volume. Please advise.2.6KViews0likes3CommentsThis is not Enterprise devices. 5 months of support guessing...
Hello. It's me again and my ReadyNas RN4220 (the highest NTGR device). Till 5 months I'm writing cases about unusable device (iSCSI, SMB, GUI) and still nothing. this device (and all other NTGR NAS devices I suppose) is not Enterprise. It's unable to work with high load, it's unable to serve SMB, it's unable to... anything. all you can - look at it and calculate fired money. case numbers: 25222344 25513848 25526961 25855031 be aware of spending money.3.3KViews0likes0CommentsFailed drive replaced in Pro Business, can't tell what's up.
I've had my Pro Business for years now. I've moved from 6x500G to 6x1T to 6x2T over the years, and have always used Seagate Constellation ES.2 drives. I have a drive failure about once every 18 months or so. Each time it happens I recall not seeing enough info from the NAS to tell where the NAS is in the rebuild process, so I'm used to waiting days for the alarms to clear, but I had a recent failure and am getting nervous. Drive had been getting progressively worse with increasing SMART errors. I always keep a spare handy. I am running XRAID-2. Drive finally failed, so I replaced it. The log shows the following messages after the failure and then after the replacement with the new drive: I have waited over 10 days to see the alarms clear and the drive to go "normal" but no joy. Drive is still showing "dead" in the volume and health displays, and front panel shows "Vol C degraded". I don't want to reboot if it's busy, causing it to have to start over. How long should this take, and how can I see updates on the rebuild status? Thanks, H.Solved6.4KViews0likes9CommentsThe genie+ Marketplace is no longer available on RND2000-200NAS
So here we go again. Running product, go to update it, still stuck on firmware 5.3.11. Client needs Wordpress on the device, just pop on apps, and make it happen. Oh, wait, this is an old one, need to do the Genie crap. Oh, yeah, The genie+ Marketplace is no longer available Oh, yeah, Great.... So Lets see, Netgear abandoned the service, long after the firmware updates were abandoned. Apparently Netgear is just taking the Microsloth approach of screw it, let them pay more money to upgrade to a new product....when the lifetime of the product is obviously not over...because it is still running. Total failure, if you abandon a product, then months or years later abandon the external functionallity that you actually paid for, at least re-write a final firmware to remove the options, or allow for a library of "non-supported avaliable apps". This is absoulty the last straw for me. I am going to find a vendor to make me a hell of a deal for me so I can deploy QNAP to every small business I have....just off the top of my head, I have 14 clients on some leve of a ready nas. I am done. Then I will buy one extra QNAP, backup the clients data, build their new QNAP with the drives that have minimal hours on them and deploy the QNAP, restore data. Final straw with this nonesense.... Like if I have an XP box that I need to run for some reason, and the vendor removed a drive that was/has been avaliable for years, just becasue they abandoned the product.... Good luck with it.... Next it will be replacing all my WIFI routers with another vendor. You are dead to me now....thanks Netgear.7.2KViews3likes1CommentFirmware 6.2.5 Where is any information on Netgear?
So I login to my ReadyNAS and it notifies me that 6.2.5 is avaliable. After all the screwups that 6.2.2 created, I thought I'd at least read the release notes before I blind update a running device. Go to Netgear, look at news, link to firmware is for Version 6.0, In Nov of 14. FAIL. Go to forums, nothing.....FAIL Click on the actual link on the popup for the firmware update, it links to http://readynasIP/admin..... FAIL. Why is it that we continue to operate like this is all in beta, it is run like a startup, and no real information is actually published when the firmware becomes avaliable. Why is it I am the ONLY one that askes these questions....does no one else care that their data sits on a device that is managed in this manner???5.1KViews0likes11Comments