NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
install
2 TopicsOrbi AC2200 RBK30 with no Modem
I have a Orbi RBK30 that came yesterday, I am attempting to set up the router but the instructions state to reset your modem in order for the internet to work. I have fios internet but I have a wall plug with no modem. I attempted to plug the ethernet cord directly from the wall to the router and I am able to connect to the router but no internet. I use another router and the internet works fine, does anyone have any ideas on how to fix this?No orbi network during setup
Existing modem/router is a Ubee device from Spectrum (nee TWC). Setup up router and satellite following the very basic quick start guide. No Orbi wifi network ever showed up. Among the various options tried at this point: Tried switching among the 4 ethernet ports on the Ubee. Restarted Ubee and Orbi multiple times. Tried connecting directly to Orbi using an ethernet cable to my laptop but again no connection or recognition that I plugged anything in. Plugged ethernet directly into Ubee and could see the Orbi on the ethernet port. Reset Orbi. Spent an hour plus reading every discussion thread and saw nothing related to there not being a wifi signal out of Orbi or connecting to Orbi physically with an ethernet cable but not seeing anything. I stopped working with the satellite midway through the process assuming that satellite connection didn't matter if router is not doing anything. If I can't connect to router, I can't do a firmware upgrade, change any settings, etc. Any ideas? The instructions and support information is very basic without any detail about or options for a situation like this. I will be returning this shortly.