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6 TopicsOrbi looses Internet for a while on iPads and iPhones, while WiFi stays on
Hi, my iPhones and iPads are loosing Internet connection every once a while, remaining connected to Wifi. The indicator shows full signal, so it's weird. The connection restores after appr. a minute. Turn WiFi off and back on on the device helps immediately - therefore I guess, it is Orbi and not the cable router. Today I have a lenghtly WhatsApp voice call (appr. 45 min) and connection disappeared three times and came back again. Somehow my laptops and my wired connected desktop seem not to have any issues. Any idea? BTW. I am pretty sure to have the latest firmware.Orbi dropping internet connection but seems to be only iphone and ipad
Base problem seems to be with iphone and ipad, but its a pile of crazy inconsistent things happening. This has been happening for at least a week, maybe 2. Most often I lose wifi connection to the Orbi router or satellite as when I look in the iphone or ipad wifi settings the Orbi network will display "no internet connectIon". Sometimes turning the wifi setting off and on it will eventually connect. Sometimes there is "no internect connection" and then it magically is ok. The ipad and iphone are on the current IOS as I write this. During this period of issues, I had one time rebooted the base and once or twice I resynced the satellites. Meanwhile, other devices seem to be connected to the orbi system when I get the "no internet connected" on the iphone or ipad. For example, we can check a laptop that is connected to the Orbi network that is another room away from where I was sitting and it had no problem with the orbi network. For example, right now. The base has a solid magenta led ring. This base is plugged into an ethernet outlet in the room and then in the wiring cabinet the cable is plugged into the xfinity modem. I'm next to the base with my iphone. My iphone shows I'm connected to the Orbi network. I run the Speedtest app and it gives me over 200mbps. All good. Then I go to the Orbi app on the iphone and it can't find the orbi. I killed the app and restarted it, but same issue. So why does my iphone have good speedtest but the Orbi app can't find the Orbi!!!! Last night I ran the Orbi app on my ipad. It shows the base but says 0 satellites, but there are 2 of them in the house so I wonder what's up with them. Before I continue writting this post, I'm going to reboot the base as the orbi app can't connect to the base nor my browser as I can't tell you the current firmware on the system. So now that the orbi is rebooted. The orbi app shows 0 satellites. I see the base is firmware 2.1.2.18 and check updates says its up to date. Now I go to satellite #1. There is no led ring lit on top. I turn off the power and then back on. Eventuallly the ring is solid magenta. I go to satellite #2, with no led ring lit on top. Power off and on and then eventually the ring is solid magenta. Now I press the sync button on the base and then sync button on satellite #1 and then #2, but by the time I get to #2 the led ring is solid blue. I had wondered if it should automatically sync a satellite if the satellite is powered off and on. So now the orbi app shows 2 satellites. The rebooting and syncing I did now I had done a couple days ago but still the problems persisited. Besides asking for help on this problem I have a question and maybe this will avoid the problem I am having: My home has ethernet outlets in each room. Originally I just plugged the base and each satellite into an ethernet outlet. Then I could plug additional devices into the Orbi satellites. What I recall; I noticed was that searching for wifi showed 3 Orbi's vs 1. My neighbor is a network guy and he said I should not plug the satellites into the ethernet outlets and let them talk to the base wirelessly and he had me change from Router Mode to AP Mode and set the radio button to "get dynamically from existing routher". So for better connectivity between the base and the satellites or just better connections and having just one SSID, can I go back to connecting the satellites to ethernet outlets in the rooms and then what settings to I setup on the base? Thanks!iPad connects but think pads cannot
Using WNDR3700v4 I can connect to Internet with iPad3 but three different think pads connect to NETGEAR96 but there is no internet connection. I have returned to factory settings many times without results. Using Windows 10 on one and win7 on other two. Furthermore I cannot establish a hardware internet connection either.SolvedNETGEAR EX7000 Connection Problems
Hello Guys, i have a big issue with my Range Extender* ( EX7000). (I'm connected to the 2GEXT.) The problem is that my Labtop, Computer connects fine to the RE* ... but my other devices like my PS4, Iphone , IPad have Problems with the Connection. I solved the Problem on the I/phone/pad by typing the CLIENT-ID manually in the WLAN Settings from the RE. But on the PS4 i can't connect to the RE. I tested it via LAN and WLAN Connection.. FAILED.. But when i connect to the main WIFI Connection everything works fine.. Also tried to reset the RE Device.. same result. I also have Problems to connect on http://mywifiext.net/. My Internet explorer tells me ERR_CONNECTION_TIMED_OUT while i'm connected to the RE Device... Can anybody help me or have the same Problem with the RE EX7000 ? Thanks Rufii3.9KViews0likes3CommentsSlooooow iPad 3 & iPad 2 on Orbi - everything else super fast
Picked up an RBK53 - three pack Orbi at Costco on Friday. I have an iPad 2, iPad 3 both running iOS 9.3.5. They will likely never get upgraded past that, iOS 10 doesn't support them. Both devices get around 18Mbps down and 32Mbps up (odd that upload is 2x faster than download??) approximately 10 feet from one of the satellites. I checked that they were connected to that satellite via 5Ghz 802.11n by using 'Net Analyzer' app and the 'Enable advanced view of Attached Devices page' option on the debug page. I am running latest firmware on Orbi v1.3.0.12 My wife's iPad mini 4 and my iPhone 6S+ - both are 802.11.ac devices - in the same location get about 310Mbps down and 32Mbps up - I have the 300/30 package from Cox Communications. We also have two laptops and both are able to get the full 300/30 almost anywhere in the house now! Everything else has been great with Orbi - setup was super easy, so far no disconnections or anything weird - just slow 2nd/3rd gen iPads.Solved