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ReadyNAS Pro rebooting and resyncing, with file copy hangups and other issues
I have been using a ReadyNAS Pro RNDP6350-100NAS for many years as a home music server (Logitech Media Server) and backup for my PC and data files. Firmware is 4.2.30. It has not been 100% stable for some time, often hanging on a file copy or other processing activity involving about 200 MB or more. I use Windows 7 Professional with its Explorer file manager, and usually have to Ctrl-Alt-Del to get to the Task Manager Applications list to End Process to stop operations that will not complete. The odd thing to me is that after 2-3 rounds of this brute-force intervention at the beginning of a session, my system would run stable for all or most the rest of the day. Then, it would occur again after I haven't used it for a while. The last year or so, it has been close to only 10% remaining space in the volume. I had been using auto spindown after 30 minutes, but recently increased the time to 60 minutes. Now it reboots often and sometimes resyncs, mostly during drive activity but sometimes by itself. I recently expanded two of six disks from 2tb to 4tb, using Seagate ST4000VNB08 Ironwolf drives to replace drives with reallocated sector and command timeout problems. The volume expansion occured as normal after rebuilding with the second 4tb disk, but then it resynced about three times before seeming to be stable. It has since resynced a couple more times in the past few days, but mostly it just keeps rebooting when I try to use it. Having a look at the logs, in the past I think it has been rebooting more than I realize because it is in a separate room and I don't hear it. I don't see any problems with the current set of drives as indicated in the Frontview Smart info tables for each drive. Today I took apart the chassis and unplugged and replugged each of the power supply (PSU) connectors a few times to see if there might be corrosion building up, possibly causing the rebooting and other problems I am experiencing. I also did a thorough vaccum. So far, this has made no difference. I ran four memory test passes yesterday, with no errors for the 3gb memory (both slots in use). I wonder if the ST4000VNB08 drives are supported? They seem to have had the normal Seagate model # updates to the original ST4000VN000 that is listed on the Netgear ReadyNAS approved list, which says this drive "should" work. Regardless, the unit has not been 100% for some time, so I am not sure whether the new drives have created any of the more recent problems. I recently ran an offline file check and data scrub without errors. At this stage, I wonder if it needs a new PSU, or if there is a software fix? I'd rather not get a new unit, but I realize these things don't last forever. Fortunately, I have a recent, nearly 100% backup, spanned across multiple USB drives. Comments and suggestions much appreciated. Thanks! Some Recent Logs: Mon May 22 19:04:27 EDT 2017 System is up. Mon May 22 18:02:04 EDT 2017 System is up. Mon May 22 17:44:59 EDT 2017 System is up. Mon May 22 09:08:42 EDT 2017 RAID sync finished on volume C. Mon May 22 05:54:11 EDT 2017 System is up. Sun May 21 22:14:31 EDT 2017 System is up. Sun May 21 21:39:49 EDT 2017 Volume scan found no errors. Sun May 21 16:48:47 EDT 2017 Rebooting device... Sun May 21 16:48:47 EDT 2017 Please close this browser session and use RAIDar to reconnect to the device. System rebooting... Sun May 21 16:41:50 EDT 2017 Alert settings saved. Sun May 21 16:40:34 EDT 2017 Automatic disk spin-down enabled. Sun May 21 16:21:10 EDT 2017 System is up. Sun May 21 15:51:41 EDT 2017 System is up. Sun May 21 10:44:16 EDT 2017 System is up. Sun May 21 10:40:07 EDT 2017 System is up. Sun May 21 10:28:47 EDT 2017 Update settings saved. Sun May 21 10:25:51 EDT 2017 System is up. Sun May 21 10:14:25 EDT 2017 System is up. Sun May 21 10:09:28 EDT 2017 System is up. Sun May 21 10:02:56 EDT 2017 System is up. Sun May 21 08:51:04 EDT 2017 System is up. Sun May 21 07:39:22 EDT 2017 System is up. Sun May 21 03:24:32 EDT 2017 System is up. Sun May 21 01:17:05 EDT 2017 System is up. Sat May 20 20:03:22 EDT 2017 System is up. Sat May 20 17:20:56 EDT 2017 System is up. Fri May 19 20:34:07 EDT 2017 System is up. Fri May 19 16:31:17 EDT 2017 System is up. Fri May 19 10:37:52 EDT 2017 System is up. Fri May 19 10:36:23 EDT 2017 Rebooting device... Fri May 19 10:36:22 EDT 2017 Please close this browser session and use RAIDar to reconnect to the device. System rebooting... Fri May 19 10:34:43 EDT 2017 RAID sync finished on volume C. Fri May 19 06:00:06 EDT 2017 System is up. Thu May 18 21:59:02 EDT 2017 RAID sync finished on volume C. Thu May 18 17:25:00 EDT 2017 System is up. Thu May 18 10:08:13 EDT 2017 RAID sync finished on volume C. Thu May 18 05:10:41 EDT 2017 Data volume has been successfully expanded to 11101 GB. Thu May 18 05:07:10 EDT 2017 System is up. Thu May 18 05:06:44 EDT 2017 Continuing with volume expansion or migration. Do not interrupt the system during this time. When complete, email notification will be sent to the alert contact list. Thu May 18 00:17:57 EDT 2017 Found space that can be used to expand capacity, expansion process will start during next boot. Thu May 18 00:16:40 EDT 2017 RAID sync finished on volume C. Wed May 17 18:22:26 EDT 2017 RAID sync started on volume C. Wed May 17 18:22:03 EDT 2017 Data volume will be rebuilt with disk 6. Wed May 17 18:21:28 EDT 2017 System is up. Tue May 16 18:35:04 EDT 2017 System is up. Tue May 16 16:41:22 EDT 2017 RAID sync finished on volume C. Tue May 16 10:58:18 EDT 2017 RAID sync started on volume C. Tue May 16 10:57:51 EDT 2017 Data volume will be rebuilt with disk 2. Tue May 16 10:57:17 EDT 2017 System is up. Tue May 16 08:08:03 EDT 2017 System is up. Tue May 16 06:06:15 EDT 2017 System is up. Mon May 15 18:52:14 EDT 2017 System is up. Sun May 14 06:25:03 EDT 2017 Volume C is approaching capacity: 90% used 1018G available Sat May 13 08:41:51 EDT 2017 System is up. Sat May 13 03:55:37 EDT 2017 System is up. Fri May 12 16:37:00 EDT 2017 System is up. Fri May 12 12:13:29 EDT 2017 System is up. Fri May 12 10:07:35 EDT 2017 System is up. Fri May 12 07:45:57 EDT 2017 System is up. Fri May 12 04:26:08 EDT 2017 System is up. Thu May 11 21:06:14 EDT 2017 System is up. Wed May 10 17:30:49 EDT 2017 System is up. Wed May 10 17:30:26 EDT 2017 System Update Status (nas-EA-1F-D1) : Your ReadyNAS device has been updated with a new firmware image. (RAIDiator-x86 4.2.30) Wed May 10 17:28:10 EDT 2017 Rebooting device... Wed May 10 17:28:10 EDT 2017 Please close this browser session and use RAIDar to reconnect to the device. System rebooting... Wed May 10 17:27:03 EDT 2017 Please reboot your ReadyNAS device to continue with the update process. Wed May 10 15:00:28 EDT 2017 System is up. Wed May 10 10:17:26 EDT 2017 System is up. Wed May 10 00:27:16 EDT 2017 System is up. Tue May 9 19:19:40 EDT 2017 System is up. Tue May 9 11:07:50 EDT 2017 System is up. Tue May 9 08:46:17 EDT 2017 System is up. Tue May 9 07:00:36 EDT 2017 System is up. Tue May 9 04:59:55 EDT 2017 System is up. Mon May 8 22:33:24 EDT 2017 System is up. Mon May 8 17:56:04 EDT 2017 System is up. Mon May 8 09:47:25 EDT 2017 System is up. Sun May 7 16:41:28 EDT 2017 System is up. Sun May 7 10:57:18 EDT 2017 System is up. Sun May 7 10:42:22 EDT 2017 System is up. Sun May 7 07:32:23 EDT 2017 System is up. Sun May 7 04:42:23 EDT 2017 System is up. Sun May 7 03:00:22 EDT 2017 System is up. Sun May 7 00:57:39 EDT 2017 System is up. Sat May 6 17:50:16 EDT 2017 System is up. Sat May 6 14:43:12 EDT 2017 System is up. Sat May 6 12:48:14 EDT 2017 System is up. Sat May 6 01:23:45 EDT 2017 Detected increasing command timeouts[10] on disk 6 [ST32000644NS, 9WM7S9FV] in the past 30 days. This often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy. Fri May 5 19:42:44 EDT 2017 System is up. Fri May 5 17:47:46 EDT 2017 System is up. Fri May 5 07:43:24 EDT 2017 System is up. Thu May 4 13:28:28 EDT 2017 System is up. Thu May 4 13:20:51 EDT 2017 System is up. Thu May 4 13:18:52 EDT 2017 System is up. Thu May 4 12:54:40 EDT 2017 System is up. Thu May 4 04:08:15 EDT 2017 System is up. Thu May 4 01:02:24 EDT 2017 System is up. Wed May 3 19:57:17 EDT 2017 System is up. Wed May 3 04:59:24 EDT 2017 System is up. Wed May 3 02:40:01 EDT 2017 System is up.lifesupp! message
Hi, I got this message, "lifesupp! message", while doing a resync (complete history follows) and I think I need some help from experts due the previous messages in this forum about this error. - My nas is a ReadyNas Pro with 6 bays, all equipped and disks were synced. - After a failure in disk 2 I procced to replace it but, during the resync, the disk 6 started to report failures. - At some point I got the following mail from the NAS: > Complete RAID volume synchronization in C. However, the array is still degraded mode. This may be due to failure of disk synchronization damaged or the presence of a disk array in multiple parity disks. - Looking at /proc/mdstat gives me this information: > Personalities : [raid0] [raid1] [raid10] [raid6] [raid5] [raid4] > md2 : active raid5 sdf5[8](S) sda5[0] sde5[7](F) sdd5[4] sdc5[6] sdb5[2] > 9743966480 blocks super 1.2 level 5, 16k chunk, algorithm 2 [6/4] [U_UUU_] > md1 : active raid6 sdf2[8] sda2[0] sde2[6] sdd2[4] sdc2[7] sdb2[2] > 2096896 blocks super 1.2 level 6, 64k chunk, algorithm 2 [6/6] [UUUUUU] > md0 : active raid1 sdf1[8] sda1[0] sde1[7] sdd1[4] sdc1[6] sdb1[2] > 4194292 blocks super 1.2 [6/6] [UUUUUU] > unused devices: <none> - Status in control panel So, the question now is: what are the following steps? I have ssh access and a good technical background. Thanks.
