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tipster71's avatar
Jul 26, 2017

RN104 Freeze with "ext4_writepage+478" error

Hi All,

 

So yesterday I got home to find my RN104 had frozen, with the error "ext4_writepage+478" displayed on the front. It would respond to pings on the network, but all other access was unresponive (GUI, SSH etc). 

 

The only option was to pull the plug. On restarting, it is now re-syncing data to Drive 3, which is going to take a while given I have 4 x4TB (10TB Net) drives in the box. The drives are all WD Red's and less than a year old so am relatively sure it wouldnt be a true drive fault - no SATA errors are reported.

 

Only recent change was upgrade to firmware 6.7.5 on June 28th. Anyone else experienced this? I have captured the logs ready for any passing experts ;-)

 

CHeers,

 

Nick

20 Replies

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    • tipster71's avatar
      tipster71
      Guide

      Hi JennC,

       

      Thanks for your reply - logs sent. Look forward to hearing the results.

       

      Cheers,

       

      Nick

    • mp_uk's avatar
      mp_uk
      Aspirant

      I have exactly the same problem. It's been happening for a few months, since a firmware update last year. A daily scheduled reboot seems to make it somewhat less-likely but doesn't completely prevent it. Looking forward to hearing what tech support come back with.

    • mp_uk's avatar
      mp_uk
      Aspirant

      JennC - can I send you my logs too? This is a serious problem, as the device is essentially unusable without frequently gaining physical access to pull the power and get it going again.

       

      Thanks for your help.

      Michael.

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