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"This Serial number has already been registered in our system by a support representative."
Cannot update router, weak signal, purchased around 6 months ago at walmart. We're not sure how to update it or solve the issue with poor performance, so we looked into registering the product in order for support. However, "This Serial number has already been registered in our system by a support representative." shows up when trying to register product for troubleshooting assistance. Please help!