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[Orbi rbk50] warranty problem-being purchased from an unauthorized reseller
I bought an orbi(rbk 50) in eBay. It was a new product(new other) and was an auction. However, the rbs50 is not connected. The white LED continues to blink and the router is not connected. Netgear has also confirmed that the product is damaged and is within the warranty period. However, Netgear rejected the AS for the following reasons. Currently, Rbr50 is registered under another name(I don`t know who he is), and rbs50 is registered under my name. <the following> "Due to your product being purchased from an unauthorized reseller, your product is not eligible for warranty coverage, as stated in our Consumer Warranty Information: " “Your NETGEAR product must have been purchased from an authorized NETGEAR reseller in order to be eligible for warranty coverage.” Usually, Is not the AS(Warranty) about the product? I know that the AS(warranty) cost is also included in the product. Why does Netgear discriminate between products that have the same AS cost? And what is the relationship between the seller and the AS(Warranty)? For reference, I am in Korea. I contacted Netgear Korea. They said they only checked the serial. There seems to be a different policy for each region. So I do not understand this situation anymore. I even think about this. Does Netgear want to control the free distribution of goods? Does Netgear want to overpower personal information by registering it as a bait? RMA is not available, and repair is impossible. What should I do? Please ask for help.