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warranty
2 TopicsWarranty.. Where is it: AS1200 Model EX6200
Just purchased from Best Buy... The box says "Warranty localized to country of sale (see inside for details)". The "Getting Started" single page has NO warranty info. The "Do More" brochure has no warranty information. So, I register and search the website which gives a warranty statement but I don't see a time of warranty (it says see the individual product. I go to the individual product and I click on the warranty and it takes me back to the warranty statement. All of this seems totally wrong. The warranty to me MUST clearly be in the box, I beleive, and fully state the time and terms. Am I missing something? Then I read some posts here that it is 90 days, but meaningless as Netgear doesn't really support their products and then after 90 days changes firmwear to make the product stop working which they will fix for a price. This can't be true or is it?????? Help. This product got very high reviews which is why I paid a lot to get it3.4KViews0likes4CommentsWNR2000v5 WiFi - Intermittent Connectivity/Broadcast, Hardware Failure
NETGEAR N300 WNR2000v5 WiFi router does not work. Issues are no connectivity, intermittent connectivity, SSID intermittently broadcast. Direct connect my computer devices to modem and all of them work. Direct connect through router works. The WiFi does not work - at best intermittent. Troubleshooting completed includes: verified TWC cable connection reset with new IP address and working. Reset and reconfigured router. Reset to manufacturer specs\reconfigured. Re-flashed firmware V1.0.0.34 and reconfigured. Reboot modem. Reboot router. Reboot all computers. Apparently Netgear will not provide RMA unless I pay for premium phone support. Indication is that this is a known issue which they can fix, but you must pay first. There is no plan to patch, update firmware, or provide technical documentation. Case 27020502, 27020958. New case 27027866. My device is warranty to January 7, 2016.Solved