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Forum Discussion

marcosscriven's avatar
Aug 17, 2018
Solved

Amazon Echo showing as wired connection

Peculiarly the connection list on my Orbi shows the Amazon Echo as wired, when it’s definitely wireless. Any ideas how to fix that?

  • Hi marcosscriven

     

    Have you tried disconnecting and reconnecting the Amazon Echo? Also, have you tried power cycling the Orbi? 

     

    Please let me know if the issue persists and if so, provide a screenshot and I will go ahead and report it to our engineering team.

     

     

    Regards, 

    Christian

3 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hi marcosscriven

     

    Have you tried disconnecting and reconnecting the Amazon Echo? Also, have you tried power cycling the Orbi? 

     

    Please let me know if the issue persists and if so, provide a screenshot and I will go ahead and report it to our engineering team.

     

     

    Regards, 

    Christian