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Forum Discussion
OrbiDemigod
Jan 23, 2018Apprentice
Anyone else want a refund for the Orbi that Netgear is slowly bricking via Forced Firmware?
So in the past day since updating to the latest firmware, my devices are losing connectivity 2-5 times per hour. What in the world did you guys do? Send out firmware to basically brick our $400 route...
FURRYe38
Feb 22, 2018Guru - Experienced User
Just curious if you reverted back to older FW to see if the problems continued?
- bhart0531Mar 01, 2018Star
Refund!
Anybody have luck in getting their money back for their flawed ORBI system?
- OakserverMar 01, 2018Initiate
I doubt it somehow. The answer would be to roll back to a stable firmware version.
- bhart0531Mar 02, 2018Star
Already tried rolling back to an earlier software version with the support team. It didn’t work!
- t_kMar 02, 2018Luminary
bhart0531wrote:Refund!
Anybody have luck in getting their money back for their flawed ORBI system?
Yes, I have. And, I have a way to reproduce the issue - see this post.
If you point Netgear to this post, and make him go through the test case described (or similiar), there will be no way for them to resolve the issue. Demand a refund. I did, and I got one.