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Forum Discussion
Anyone else want a refund for the Orbi that Netgear is slowly bricking via Forced Firmware?
So in the past day since updating to the latest firmware, my devices are losing connectivity 2-5 times per hour. What in the world did you guys do? Send out firmware to basically brick our $400 route...
Refund!
Anybody have luck in getting their money back for their flawed ORBI system?
I doubt it somehow. The answer would be to roll back to a stable firmware version.
Already tried rolling back to an earlier software version with the support team. It didn’t work!
I'm just about ready to demand a refund myself.
I just tried rolling the Orbis back, manually, to the v2.0.0.56 firmware - since it now appears the Netgear support site is showing THAT as the "latest version".
Already though, I'm reminded why I didn't like this firmware release; can't see which clients are connected to which Orbi satellite on wi-fi -- and seeing the issue with my iPhone 7 where it chooses the 2.4Ghz wi-fi instead of 5Ghz for no good reason. (My wife's iPhone 7 in the same room selected 5Ghz!)
I'll give this a try for a few days just to see if it's more stable.... but all my I.T. buddies (I work in I.T. myself) are chiding me for buying the Orbi instead of a Ubiquiti setup. I'm starting to agree.
I'm just about ready to demand a refund myself.
Demand? Good luck with that. Let us know how that goes.