I'm considering buying an Orbi RBK50 (AC3000 tri-band) for use w my Ring video doorbell pro and spotlight cams. I see people having issues with the Ring devices trying to connect to the wrong band (5 GHz instead of 2.4 GHz) and failing.Is anyone here using Ring devices with the Orbi system? Any tips/tricks in doing that successfully? I searched here and found old posts describing using Telnet and changing Orbi settings. Is that needed with the latest Orbi firmware? Ideally, no tricks would be needed and the Orbi would automatically use the 2.4 Ghz bands w the Ring devices. Does it? Thx.AlokePS: I'm currently using R9000 X10 but it is having difficulties reaching devices to the back of the house... And some issues with slow connections on the 2.4 Ghz bands. I'm hoping that the RBK50 would be more reliable.

I installed two Ring Spotlight Cams this summer, and had no issues getting them connected. I did initially have issues with the live view where it wouldn't work consistently when my phone was on my wifi network, but if I switched to cellular data it would work every time. There have been several Ring app updates since my initital install (and I assume maybe a firmware update as well, but the Ring cameras don't show the firmware version number, only "up to date") and live view has been working reliably for me since probably the late summer. My cameras are the battery version, and I have two batteries in each so they don't reboot during battery swaps. I also have my router and satellite connected to UPSes, so they don't reboot during power outages/glitches. I'm not sure if that has helped contribute to the reliablity or not, but I'm pretty happy with how the Ring cameras have been functioning.

I have the RBK50 and I'm currently running firmware 2.7.0.70. I was also using them under firmware 2.5.1.16. The live view issue resolved itself while I was still on 2.5.1.16, and I've had no issues after updating to 2.7.0.70.

Thanks for confirming that the systems work together now.I took the leap and ordered the RBK50. Hard to resist for $260.

FWIW, I have RBK50 system and a mix of Ring devices including Floodlight, Spotlight, and DoorbellPro cams running without issue since purchasing my orbi 18 months ago. I will say that every Ring device I own is powered by an electrical outlet. I do NOT have any battery powered devices. I also have MU-MIMO and Implicit Beamforming enabled in the advanced Wireless Settings settings section.

alokeprasad wrote:I'm considering buying an Orbi RBK50 (AC3000 tri-band) for use w my Ring video doorbell pro and spotlight cams.I see people having issues with the Ring devices trying to connect to the wrong band (5 GHz instead of 2.4 GHz) and failing.Is anyone here using Ring devices with the Orbi system? People post all the time about success with Ring products, which makes the situation hard to understand. The people who post about problems are not imagining them.Any tips/tricks in doing that successfully? I searched here and found old posts describing using Telnet and changing Orbi settings. Is that needed with the latest Orbi firmware? Splitting 2.4G and 5G bands should not be necessary. Plug, the newest RIng doorbells support both 2.4G and 5G bands. Ideally, no tricks would be needed and the Orbi would automatically use the 2.4 Ghz bands w the Ring devices. Does it?The issue is not Orbi "using" bands. There seem to be two common problems (1) completing the device set up, and (2) opening a camera for "Live View".You are entirely right to be aprehensive.

Anyone using Ring Doorbell Pro and Spotlight cams with Orbi RBK50?

20 Replies

CrimpOn
Guru - Experienced User
Nov 28, 2020
alokeprasad wrote:
I'm considering buying an Orbi RBK50 (AC3000 tri-band) for use w my Ring video doorbell pro and spotlight cams.
I see people having issues with the Ring devices trying to connect to the wrong band (5 GHz instead of 2.4 GHz) and failing.
Is anyone here using Ring devices with the Orbi system? People post all the time about success with Ring products, which makes the situation hard to understand. The people who post about problems are not imagining them.
Any tips/tricks in doing that successfully? I searched here and found old posts describing using Telnet and changing Orbi settings. Is that needed with the latest Orbi firmware? Splitting 2.4G and 5G bands should not be necessary. Plug, the newest RIng doorbells support both 2.4G and 5G bands.

Ideally, no tricks would be needed and the Orbi would automatically use the 2.4 Ghz bands w the Ring devices. Does it?
The issue is not Orbi "using" bands. There seem to be two common problems (1) completing the device set up, and (2) opening a camera for "Live View".
You are entirely right to be aprehensive.
- alokeprasad
  Mentor
  Nov 28, 2020
  Thx. for the reply. My Ring devices don't support 5Ghz.:smileysad:
  
  I'm hoping for some success stories with Ring and Orbi. I have been using Netgear routers, unmanaged switches, and even old ReadyNAS (from Infrant days) for decades. So I can set these up and update the firmwares etc.
  
  Has anyone done that recently? Did the Ring devices connect and function? Did they stay connected?
  If not, how did you make things work?
  
  IMO, Netgear should have a "advanced" setting that allows users to assign the frequencies to select devices that are finicky about connections. But I cannot depend on that happening.
  - FURRYe38
    Guru - Experienced User
    Nov 28, 2020
    A Fix: https://community.netgear.com/t5/Orbi/Best-Performance-for-Ring-Devices-Orbi-Config-Settings/m-p/1768448#M64620
    https://community.netgear.com/t5/Orbi/Need-some-help-with-Orbi-and-Ring-Doorbell-2/m-p/1671059/highlight/false#M46565
    https://community.netgear.com/t5/Orbi/Ring-Doorbell-2-and-Orbi/m-p/1685149/highlight/true#M49058
    https://community.netgear.com/t5/Orbi/Orbi-and-Ring-products-issues/m-p/1709487/highlight/true#M52996
Kygord800
Aspirant
Dec 02, 2020
Im using an inexpensive RBK13 Orbi system with our full Ring system(3 flood, 2 spots, doorbell, security system with a ton of sensors) and it works GREAT!!!
It did NOT work great when it was running off my COX modem/router/wifi.
Putting in the Orbi was the best decision made regarding my Ring system.

Forum Discussion

Anyone using Ring Doorbell Pro and Spotlight cams with Orbi RBK50?