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Forum Discussion
LizzyD
Jan 07, 2022Aspirant
Apple and Orbi don't play well together?
We have been using our Orbi router for about 2 years with absolutely no problems. Everything was able to connect without issue. But then about 5 days ago, all Apple products in the house stopped being able to connect. When we try to connect, our phones and ipads tell us incorrect password. In order to get them back online, we must reset the router. And they disconnect after just a few minutes.
We did not have any ios updates on our apple devices. EVERYTHING else in the house connects to the Orbi just fine (Rokus, lightbulbs, Echos, laptops). And our phones connect just fine to other wi-fi networks.
The issue seems to be specifically between Apple and Orbi. Research has shown that we are not the only people that have experienced this disconnect. Since I have seen others posting about this sort of issue as much as 2 years ago... has Netgear actually worked out a solution yet? I don't want to replace the router since everything else is working just fine on it, and I don't want to replace the phones since they work fine literally on any other network! There has to be a solution other than resetting every few minutes.
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It would help if you could mention the model number of the router (product label on the bottom).