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Forum Discussion
Armor on Orbi questions (activation issues and another question)
Hey gang,
Just upgraded my Orbi to the latest firmware and, when I try to activate Armor, I keep getting the error message "Device is off-line" (see screenshot). What I've done so far: 1...
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
Disable Circle and see if this changes anyhing.
What iOS devices do you have?
Firmware is 2.3.0.32 (used the correct process to upgrade it)
Cable modem is a Netgear CM1000
Router mode
Latest iOS version as of today (12.1.4)
iOS XS and iPad Pro (2018 version) - tested on both
Tried disabling Circle - no change.
Using this as my troubleshooting scratchpad so others can see what I've tried.
Tried re-enabling IPv6 (it was disabled). No change.