NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
evil_mike
Mar 01, 2019Apprentice
Armor on Orbi questions (activation issues and another question)
Hey gang,
Just upgraded my Orbi to the latest firmware and, when I try to activate Armor, I keep getting the error message "Device is off-line" (see screenshot). What I've done so far: 1...
Christian_R
Mar 01, 2019NETGEAR Employee Retired
Hello Orbi Community,
We are seeing a few people reporting this error and are currently investigating. We'd like to work with any other individuals directly to expedite resolving the issue. Please send me (@Christian_R) or ChristineT a private message with your contact information and serial number and we will reach out to you promptly.
Best regards,
Christian
evil_mike
Mar 01, 2019Apprentice
Reply sent to your PM, Christian.