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Forum Discussion
evil_mike
Mar 01, 2019Apprentice
Armor on Orbi questions (activation issues and another question)
Hey gang,
Just upgraded my Orbi to the latest firmware and, when I try to activate Armor, I keep getting the error message "Device is off-line" (see screenshot). What I've done so far: 1...
WRSORBI
Mar 02, 2019Luminary
Tried it again and Armor activation from the Orbi app worked with no problems. Fully installed.
evil_mike
Mar 02, 2019Apprentice
Update: I did what I said I didn’t want to do and factory reset my router.
Boom: Armor activated without issue. Now to test it with Circle enabled too.
Boom: Armor activated without issue. Now to test it with Circle enabled too.
- FURRYe38Mar 02, 2019Guru - Experienced User
So you reset the Orbi and Armour is now working?
evil_mike wrote:
Update: I did what I said I didn’t want to do and factory reset my router.
Boom: Armor activated without issue. Now to test it with Circle enabled too.- WRSORBIMar 02, 2019Luminary
No. I changed nothing. I simply waited about 2 hours, retried and Armor successfully activated with no issues from the IOS Orbi App.
- FURRYe38Mar 02, 2019Guru - Experienced User
Ok, Glad yours worked. I was asking to see if evil_mike reset his system.
Sounds like maybe the Armour system may have a delay in activation. Thanks for letting us know.
WRSORBI wrote:
No. I changed nothing. I simply waited about 2 hours, retried and Armor successfully activated with no issues from the IOS Orbi App.