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Forum Discussion
evil_mike
Mar 01, 2019Apprentice
Armor on Orbi questions (activation issues and another question)
Hey gang,
Just upgraded my Orbi to the latest firmware and, when I try to activate Armor, I keep getting the error message "Device is off-line" (see screenshot). What I've done so far: 1...
BBB73
Mar 05, 2019Apprentice
Stoph70 wrote:
Are you able to use armor at all in AP Mode? I dont even see the dang thing in app or in browser.
Hi Stoph70 , as far as I know, Armor is only available in router mode.
michaelkenward
Mar 05, 2019Guru - Experienced User
AP mode generally disables various features.
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support
That's for Netgear devices rather than Orbi.
- Joboo7777Mar 10, 2019Apprentice
I did some research within this community but cannot seem to find alot of reviews/opinions on the Armor services
Does anyone following this thread have any experience with Armor? I'm coming from the ASUS ecosystem and looks to be very simliair to their AiProtection(ie Trend Micro) implementation which comes free of charge with the router purchase. Just trying to justify paying 69usd annually for something that many vendors provide for free. Am I missing some addtional capability that separates armor's subscription from other products?
- evil_mikeMar 10, 2019ApprenticeKeep in mind the $69 fee also includes endpoint protection for all your devices.
As for reviews, Google “BitDefender Box 2 review” if you’d like to see what folks think of the tech; from the quick perusing I did, the general consensus is very positive.
From what I understand, Armor uses the same code base as Box 2; from the initial press release:
“Following our strategic partnership with NETGEAR, Bitdefender will extend industry-leading, state-of-the-art IoT security capabilities to both partners and customers worldwide”, said Bitdefender’s vice president of Consumer Solutions, Ciprian Istrate. “The innovative technologies in Bitdefender BOX 2 are available for integration with network operators, network equipment manufacturers and any similar organization that wants to differentiate their products and services, and generate additional revenue from value-added security for their customers.”- LadySapphyMar 15, 2019Guide
So I updated the firmware just for this, but everytime I try to enable it I get "device off-line". I have waited days and still the same thing. I really want to avoid a factory reset to be able to use this feature. Anyone else found a "fix"?