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Forum Discussion
Armor on Orbi questions (activation issues and another question)
Hey gang,
Just upgraded my Orbi to the latest firmware and, when I try to activate Armor, I keep getting the error message "Device is off-line" (see screenshot). What I've done so far: 1...
thank you - i have the latest version of the orbi app and still have this issue.
also, in regards to the armor.netgear.com link, it says that i have no assosiated routers when i login?
faizankhan85 wrote:
thank you - i have the latest version of the orbi app and still have this issue.
also, in regards to the armor.netgear.com link, it says that i have no assosiated routers when i login?
Sorry, no idea why you still can't activate (I'm very new to Orbi and Armor). My guess regarding your other question is that once you manage to activate the router then you should see it at armor.netgear.com (there must be some dependency between those steps - nothing else would make sense).
i remember today when i first tried to activate it, it was going through the appropriate steps but then stopped, after restarting everything i keep getting the device is offline comment.
i hope someone from netgear can assist.