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Forum Discussion

evil_mike's avatar
evil_mike
Apprentice
Mar 01, 2019

Armor on Orbi questions (activation issues and another question)

Hey gang,   Just upgraded my Orbi to the latest firmware and, when I try to activate Armor, I keep getting the error message "Device is off-line" (see screenshot).  What I've done so far: 1...
Installation
NETGEAR Armor
Troubleshooting
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Apr 01, 2019

Hi martinhj

 

Welcome to NETGEAR Community! 

 

Was this working prior the firmware update? Please PM me your email address and device serial number. 

 

Regards, 
Blanca 
Community Team

cdavis11's avatar
cdavis11
Initiate
Apr 02, 2019

I've got armor set up and it has been running fine for the past couple of weeks, however I do have a strange issue with the Armor web portal reporting all of my LAN devices "threats blocked" as "Server Problem"

 

Is anyone else seeing this?  I can't seem to find any documentation on it.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 02, 2019

    https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor

    cdavis11 wrote:

    I've got armor set up and it has been running fine for the past couple of weeks, however I do have a strange issue with the Armor web portal reporting all of my LAN devices "threats blocked" as "Server Problem"

     

    Is anyone else seeing this?  I can't seem to find any documentation on it.



    • Santap's avatar
      Santap
      Tutor
      Apr 02, 2019

      I have the same issue on Orbi. In "Threats Block" column has all devices tagged with "Server Problem" message. It was working just fine for about 2 weeks or so before I noticed this issue. My router is on firmware version V2.3.1.44