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computersteve's avatar
computersteve
Apprentice
Dec 24, 2019

Attached Device List is not Updating / Working Correctly V2.5.1.8 AP Mode

Hello, 

The attached device list is not working correctly in AP mode on the RBR50 with the latest firmware.. Everything has internet, & all my satelites are connected but they all appear and say disconnected. Also most devices aren't appearing theres only 5 devices when I have like 30 on my network. 

30 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    A number of people have reported issues like this with any version after 2.3.5.30 (which I have stayed on).  It appears that you have two choices:

    • Remain on "the latest", 2.5.1.8 and get the benefit of several bug fixes, including things like fixing an issue with Sonus speakers, but having the Attached Devices web page (or the Device Management screen on the "app") be horribly messed up, ot
    • Manually install the last software that appears to have stable device tables, which is 2.3.5.30.
    • Perform a "factory reset" on the Orbi, which "cleans out everything" but leaves the Orbi at the current firmware 2.5.1.8 and do a complete setup again.  Some people appear to have found that the newest release works for them after the factory reset.

    It is frustrating beyond belief that a company as old and trusted as Netgear cannot seem to modify device firmware without introducing new issues.  (I do not find any solace in the fact that Microsoft has mangled Windows 10 updates two times this year.  Two goofs do not make everything all right.)

     

    When I look at the forum for two weeks and see no more complaints about the latest firmware, I may "take the plunge" and update.

     

    This probably wasn't what you wanted to hear.  Sorry.

    • lcona's avatar
      lcona
      Aspirant

      I just performed a factory reset and had the same issue if anyone is still interested in upgrading. I thought holding out would help but it still seems like the same issues are happening. It seems like the attached devices freezes in whatever state is detected when the router boots up. Even updating device names and models don't stick once you hit save.

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User

        I am unable to replicate this on my Orbi RBR50, running firmware 2.5.1.8, in Access Point (AP) mode, using the Orbi web interface.

         

        On the Attached Devices page, I click on a device, which opens up the description window.  I can change the device name, the device type, and the device model.  Click "Apply", and they change.

         

        One thing I did note is that the change is not "instant."  This Orbi has only a few devices connected to it, and it seems to refresh the web display about every seven seconds.  When I click on "Apply" and the Attached Devices display comes back, sometimes it takes one or two refreshes for the display to reflect the new name, model, or type.

         

        Is "Save" another word for "Apply"?  Or, is the device (re)naming being done on an Orbi "app" rather than the web interface?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Did you ever get yours working? 


    computersteve wrote:

    Hello, 

    The attached device list is not working correctly in AP mode on the RBR50 with the latest firmware.. Everything has internet, & all my satelites are connected but they all appear and say disconnected. Also most devices aren't appearing theres only 5 devices when I have like 30 on my network. 


     

    • tequilatram's avatar
      tequilatram
      Tutor

      I have the exact same issue after upgrading to 2.5.1.8.

      My two satellites (V1 and V2) show as "disconnected" and only a handful of wireless devices show connected to the router (V1).

      However, I have several other devices that are currently connected to the satellites and working fine.

      This must be a problem with the firmware.

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        How did you get your system? I first set up the RBR with out the RBS, was off. Configured AP mode and set static IP on the RBR. Got it configured fully then synced the RBS wirelessly. Once that was done, placed back in remote location. As linked in my recent post. Orbi app and UI report correct functionality on my devices. Not sure if it has to with the process of adding the RBS or not. Just something I noticed last friday when I did this to help see if I could reproduced this with my v1 on v2.5.1.8. 


        tequilatram wrote:

        I have the exact same issue after upgrading to 2.5.1.8.

        My two satellites (V1 and V2) show as "disconnected" and only a handful of wireless devices show connected to the router (V1).

        However, I have several other devices that are currently connected to the satellites and working fine.

        This must be a problem with the firmware.