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Forum Discussion
NewbyOldguy
Jun 15, 2021Aspirant
Bandwidth/Picture Resolution fade in and out
Not sure of the model...router is RBR40...triband. No questions seem to be quite like my issue. The Orbi Mesh is awesome but still has a issue I would like to understand.
When watching TV, periodically the picture fuzzes out...loses resolution...but connection with internet is still OK and strong. After 10 seconds, picture snaps back to full resolution. Seems like a bandwidth issue. However, internet connection is still about 200MBS and strong but fading still occurs abruptly about every hour, sometimes more and sometimes less. TV has clear shot at router....20ft away. Nothing else in system is forcing a beam pointing change.
Enabling implicit beam forming does nothing to help or hurt. Fast roaming is disabled. Have two satellites and main router and no daisy chaining.
Any ideas what may be going on. While issue is annoying to me, my wife sometimes gets frozen out on Zoom meetings, too, even if no other devices (tv, computers) are accessing the network.
Ask the ISP about disabling the wifi radios on the ISP modem. Most most have this ability to disable there radios.
Sounds like you have WAY too much wifi signals running about and is causing problems.
15 Replies
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- CrimpOnGuru - Experienced User
This sounds like something is interfering with the WiFi signal intermittantly. It would be useful to know if the tv and computer are connected to the Orbi WiFi at 2.4G or at 5G. 2.4G is susceptable to interference from a lot of things (microwave ovens, certain cordless phones,).
- NewbyOldguyAspirant
As far as I know, the Orbi is using the 5ghz band. Unless there is something in my modem or in the Orbi router that lets the 2.4mhz signal mix with the 5ghz band. Maybe the backhaul band is being corrupted somehow, since it is at a lower frequency. Maybe some strong neighbor's network is interferring. I have a bunch of wifi signals available from neighbors but they are all encrypted. I am out of my depth on this topic.
OldGuy
- CrimpOnGuru - Experienced User
Orbi systems create two WiFi networks: one in the 2.4G band and one in the 5G band. They both have the same "name" (SSID) and password.
The Orbi 'app' or the Orbi web interface Attached Devices display will indicate which of the bands each device has chosen. (the device is in charge of how to connect).