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Forum Discussion

Star

Nov 19, 2017

Brief magenta then long blue light on RBS50 satellite

Several times last night the RBS50 satellite would flash magenta briefly and then go to blue for a few minutes before shutting off the lights completely. I'm still getting a connection on the satelli...

Troubleshooting

Luminary

Nov 23, 2017

Interesting, I am experiencing similar issue here:

https://community.netgear.com/t5/Orbi/Satellite-Issues-since-Orbi-2-0-upgrade/td-p/1434490

I've had Orbi just over a year; I haven't touched satellite placement, I never had the ring light come on until Orbi 2.0 update.

creaky
Star
Nov 23, 2017
djc6: Have you tried power cycling the satellite? That helped with my situation.
- djc6
  Luminary
  Nov 23, 2017
  creaky wrote:
  djc6: Have you tried power cycling the satellite? That helped with my situation.
  Hasn't helped, problem comes back week or two later. It never came on first 10-11 months of ownership.
st_shaw
Master
Nov 23, 2017
djc6 wrote:

Interesting, I am experiencing similar issue here:

https://community.netgear.com/t5/Orbi/Satellite-Issues-since-Orbi-2-0-upgrade/td-p/1434490

I've had Orbi just over a year; I haven't touched satellite placement, I never had the ring light come on until Orbi 2.0 update.

Move the units so the satellites are closer to the router. The 2.0 firmware requires the units to be closer together for a stable backhaul connection.