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connectivity
8 TopicsRBR40 Router and Satellites are no longer working
Lately, we've been experiencing periodic connectivity issues with devices (e.g. - phones, tablets, laptops, et al.) on our home network. Today, I decided to try to tackle it. Waaaay too many hours later, I decided to start from scratch--I disconnected my Orbi router from my modem, unplugged my modem, waited a few minutes, plugged my modem back in, plugged my Orbi back in, connected my modem to my Orbi--and now my desktop pc won't recognize my Orbi network. Currently, my desktop PC is connected directly to my modem, so I know it's not a modem issue. What's going on with my Orbi??? When I ran the diagnostics on my Windows PC desktop, it said the DNS was not responding. I attempted to manually enter a DNS and an alternate DNS according to web guidance, still to no avail. When my Orbi is connected, the white light flashes slowly. When I unplug it from the modem, it lights a steady magenta light. Anybody got any suggestions???Brief magenta then long blue light on RBS50 satellite
Several times last night the RBS50 satellite would flash magenta briefly and then go to blue for a few minutes before shutting off the lights completely. I'm still getting a connection on the satellite but it's at a slower, inconsistent speed. Been on 2.0.0.74 for weeks and haven't moved the router or the satellite; no new devices added that might create RF interference. Performance when clients are wirelessly connected to the router are solid. I have recently connected our security system to the router via ethernet, but will have to see if disconnecting that has any impact. Suggestions? Reset the satellite?Bandwidth
Before I got the Orbi, I had the Luma. I've since returned the Luma, but something is bothering me. With the Luma when I ran speed test on fast.com, I would consistently get close to the bandwidth I pay for. With the Orbi I'm getting less on both wired and wireless. It's about half the speed. Any ideas why? If I run a speed test directly at the modem, I get the speeds I pay for. My setup is as follows: modem to Orbi. Desktop connected to Orbi.SolvedIOS connection problem
I've had my Orbi RBK50 since January. I have had connectivity problems like the rest of you with my IOS iPad and iPhone devices. I have the latest firmware (V1.10.1.2), but the problem keeps getting worse. No!!!, I don't want to use the Orbi as an AP with my old router, I just want it to work like it is supposed to! Netgear has not been of any help. Have they helped you??? Suggestions???Orbi Router dropping Wired connection
Ran my Orbi router over 6 months with no problems. 3 days ago, I could not get any pcs (windows 10)/macs to connect to wired connection. All the wireless connections are rock solid. I tried rebooting pc, rebooting Orbi router, but non of the wired connections would connect. After hours of no connection, all of the wired connects suddenly connected and started to work for about 20 minutes, then back to unable to connect. The error on the pc is "Ethernet doesn't have a valid IP configuration" or "Unidentified Network". But I spent about 8 hours monitoring the connects via the Orbi port and noticed not wired connections for 2 hours or so, followed with about 20 minutes of wired connections. The wireless connections are all working. I have the latest firmware, V1.9.1.12. I haven't change my configuration/devices since the prior months when Obri worked fine. I do see "UPnP set event: add_nat_rule," and "DoS Attack: ARP Attack]" in the log from the "wired" host ip address, but I don't know if that is relevant. I am totally frustrated. Any help would be appreciated.Having seperate issues, both connectivity and DNS
So I started experiencing the connectivity problems. But sometimes I noticed netflix kept playing, while browsers, cell and youtube diconnect. When netflix is playing, I open up a command prompt, run nslookup and checked DNS. It listed the ORBI, 192.168.1.1 as the server. Overriding to google in the nslookup session cleared problem instantly. Is there a way to disable DNS masq (which it looks like it's doing), and passthrough DNS? The total connectivity issues started right after 1.4 for me actually. Cheers StavOrbi- desktop hardwire internet connectivity
My desktop is hard wired to the Orbi router. When I wake up the desktop most times the internet isn't working on the desktop. The wifi on other devices( iPhones, iPads, apple Tv, laptop etc) are fine at that moment. I have to disable the Ethernet adapter on the desktop and re-enable it to get internet connection. Has anyone else noticed this? TIA.Connection drop on hard wired desktop from Orbi router
I've been experiencing drops on my desktop intermittently. Has anyone else been experienced this? Running Win 10. I've been facing this since the last two firmwares. I've not experienced drops in the Wi-Fi signals when the hard wire signal drops.