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Forum Discussion
mrpergo
Feb 07, 2021Aspirant
can't connect new wifi6 orbi RBR750
I have an RBR 40 orbi system with 2 satellites that works fine. I purchased the WIFI 6 system RBK753 that has 2 satellites and I can't get the app to set it up. I've messed around for a couple hours unplugging and plugging modem & router and still nothing. The Orbi 45 comes up on my iphone wifi and that's it. I finally took the new system down and plugged my old one back in and it works perfect. Any help would be appreciated
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- vajimMaster
mrpergo wrote:I have an RBR 40 orbi system with 2 satellites that works fine. I purchased the WIFI 6 system RBK753 that has 2 satellites and I can't get the app to set it up. I've messed around for a couple hours unplugging and plugging modem & router and still nothing. The Orbi 45 comes up on my iphone wifi and that's it. I finally took the new system down and plugged my old one back in and it works perfect. Any help would be appreciated
You're mixing apples with oranges
recommendation : Run the 753 alone and forget the app
Orbi AC RBS are not wirelessly compatible.
Be sure your mobile phone is connected to the Orbi AX systems wifi before trying to connect the Orbi app. Or use a wired PC or laptop connected to the Orbi AX RBR to set it up.
Good Luck.
- vajimMaster
You may find more help here
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax