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mrpergo's avatar
mrpergo
Aspirant
Feb 07, 2021

can't connect new wifi6 orbi RBR750

I have an RBR 40 orbi system with 2 satellites that works fine. I purchased the WIFI 6 system RBK753 that has 2 satellites and I can't get the app to set it up. I've messed around for a couple hours unplugging and plugging modem & router and still nothing. The Orbi 45 comes up on my iphone wifi and that's it. I finally took the new system down and plugged my old one back in and it works perfect. Any help would be appreciated

6 Replies


  • mrpergo wrote:

    I have an RBR 40 orbi system with 2 satellites that works fine. I purchased the WIFI 6 system RBK753 that has 2 satellites and I can't get the app to set it up. I've messed around for a couple hours unplugging and plugging modem & router and still nothing. The Orbi 45 comes up on my iphone wifi and that's it. I finally took the new system down and plugged my old one back in and it works perfect. Any help would be appreciated


    You're mixing apples with oranges 

     

    recommendation :   Run the 753 alone and forget the app

    • mrpergo's avatar
      mrpergo
      Aspirant

      I'm not trying to run them all together I'm replacing the old RBR40 system with the RBR 750 system

      • vajim's avatar
        vajim
        Master

        mrpergo wrote:

        I'm not trying to run them all together I'm replacing the old RBR40 system with the RBR 750 system


        Ok.  Do it without the app

  • Orbi AC RBS are not wirelessly compatible. 

     

    Be sure your mobile phone is connected to the Orbi AX systems wifi before trying to connect the Orbi app. Or use a wired PC or laptop connected to the Orbi AX RBR to set it up. 

     

    Good Luck.