Can't Connect to SAP on Company VPN since installing ORBI

I work from home. Prior to installing this Orbi router, I would connect to my company VPN, then connect to SAP. Since installing this router. I can still connect to the VPN and all other services work. SAP seems to be the only service I cannot reach. I get a cant reach authority, Secure Network Connection error. If I take my laptop into the company and connect to the network there, both wired and WiFi, everything works. The only problem is at home since installing the Orbi router.

I don't want to go into the office everyday. I need some assistance.

I have explored this with our IT folks, they've reimaged my laptop and upgraded to the latest client. Still no go.

Thanks in advance.

RobLaRu
Sep 14, 2019
Put computer in DMZ, still no joy. Uninstalled Orbi, installed new Eero wifi router, Now I can get on SAP. So goodbye Orbi, hello Eero!

8 Replies

CrimpOn
Guru - Experienced User
Sep 13, 2019
If you are not the only person connecting from home, maybe the company IT people have "seen this before"?
Could you please describe what the Orbi is connected to? (brand and model number).
- RobLaRu
  Aspirant
  Sep 13, 2019
  IT is involved, they have re-imaged my laptop and upgraded the client. They have not seen this before. The Orbi is connected to a Netgear CM700 modem.
  - FURRYe38
    Guru - Experienced User
    Sep 13, 2019
    Not a long term solution, however what happens if you put your VPN PC into the Orbi's DMZ then try to connect to the remote VPN?
    
    Is the PC wired or wireless connected to the Orbi?

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Can't Connect to SAP on Company VPN since installing ORBI