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Forum Discussion
Can't move throughout my house without having to reconnect
I have an RBR40 and two satellite RBS20 units. I have great bandwidth throughout my entire three-story house as long as I don't switch locations. However if I walk from the basement to the third floor with my iPhone I have no coverage on the iPhone. Same holds true for an iPad. However if when arriving at the new location I turn off Wi-Fi temporarily on the device and turn it back on it will reconnect to the best or be satellite or main router based upon my location. Once it reconnects I have great bandwidth again.
Is anyone else experiencing something similar and if yes were you able to solve it.
18 Replies
Could you please provide more information about the configuration.
How large is each floor?
Where are the router and two satellites located?
Thanks
Do you have the Orbi "app" on either the iPhone or iPad? When a device is connected, under "Device Management" it will show the "Link Rate". Does it drop to zero as you move (slowly) from one location to another?
I do have the app and will check this out tonight.
See attached house layout with the location of the Orbi units marked
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.Is Daisy Chain, Fast Roaming, and beamforming enabled on the RBR?
encrawford wrote:I have an RBR40 and two satellite RBS20 units. I have great bandwidth throughout my entire three-story house as long as I don't switch locations. However if I walk from the basement to the third floor with my iPhone I have no coverage on the iPhone. Same holds true for an iPad. However if when arriving at the new location I turn off Wi-Fi temporarily on the device and turn it back on it will reconnect to the best or be satellite or main router based upon my location. Once it reconnects I have great bandwidth again.
Is anyone else experiencing something similar and if yes were you able to solve it.
I have the most current firmware on the obri devices and the modem is an Arris SB6183
p.s. I did a brief search for an Apple HeatMap app and was unsuccessful. There was one comment that Apple had made changes to the operating system which made HeatMap programs impossible. I did my original HeatMaps hauling my laptop around and the later ones with an Android app. Found the tablet a lot easier to balance.
What is the distance between the router and satellite(s)?
Is the two RBS on each floor siting on top of each other in relation to the floor plan or at different locations from each other in the home?
Fingers crossed but I think I finally found a solution. It's very counterintuitive but so far so good. I ended up changing the Wi-Fi broadcast strength down to 50%. My house is fairly large so it just seemed counterintuitive as mentioned above but I'm on day three of no issues which I've never had before.
