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Forum Discussion
jjh636
Oct 19, 2021Tutor
CBR40 orbi login page
Hello,
I am having problems with the Orbi page. I can login fine and everything seems okay, however when i click on the Cable connections or wireless tab, it times out with the error "connection was reset" or "192.168.1.1 did not send any data". Any reason why this is happening? My firmware is up to date.
4 Replies
- FURRYe38Guru - Experienced User
What Firmware version is currently loaded?
What browser are you using? Try MS Edge, IE11, FireFox or Opera.
Has a factory reset and setup from scratch been performed since last FW udpate?
What ISP service are you using?
- FURRYe38Guru - Experienced User
Any progress on this?
jjh636 wrote:
Hello,
I am having problems with the Orbi page. I can login fine and everything seems okay, however when i click on the Cable connections or wireless tab, it times out with the error "connection was reset" or "192.168.1.1 did not send any data". Any reason why this is happening? My firmware is up to date.
- jjh636Tutor
No, I am sitll unable to get into cable connections or wireless tab once i login even though it initially says connection status: good. I have tried it in edge, chrome, firefox. Wired/wireless. I dont know when it started, the last time I was able to see that page was maybe ~ 1 month ago? I just started checking because I am getting severe signal loss on my satellite, but that is another probelm i will ask whenever I ahve the time.
- FURRYe38Guru - Experienced User
What Firmware version is currently loaded?
I recommend trying this, downgrade both CBR and RBS to
CBR40 Firmware Version 2.1.3.14
RBS20 Firmware Version 2.1.3.4https://www.netgear.com/support/product/CBK40.aspx#download
I would use MS Edge or FIreFox browser to downgrade the RBS first then CBR lastly.
After FW is applied and the RBS and CBR are online. Power both OFF for 1 minute or more, then back ON.