NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Bindlestick's avatar
Bindlestick
Aspirant
Jun 08, 2020

Changed SSID on my router, but the satellite still shows the old SSID

Hi everyone,

 

I tried to change the SSID on my router and satellite last night, but it only half worked. The router is broadcasting the correct new SSID but the satellite is not. I've rebooted both units, but the satellite is not updating. I can connect my test device (iphone) to either 'test' or 'live' SSID and they both work.

 

  • Router and Satellite are both using firmware V2.5.1.16 
  • Wired backhaul
  • AP mode behind my FIOS router
  • Fully installed and configured with a 'test' SSID, then changed to match my house wifi ssid and psk (so I could disable wifi on my other APs)

I've noticed a few peculiarities as well:

  • My desktop is physically plugged into the satellite, but cannot connect via https://routerlogin.net or orbilogin.net so I need to connect to each directly by internal IP address. 
  • My phone has to manage via Remote Management as well.

 

The steps I took last night IIRC:

  1. I logged in to the router directly by IP and reconfigured the SSID and PSK.
    1. I can still see the old SSID. Rebooted the router.
    2. That didn't work, so I rebooted the satellite.
  2. Logged in to the satellite which appears to be readonly; I cannot modify wifi settings in the UI.
    1. Rebooted the satellite. Still shows the old SSID.
    2. Went to bed.

Any advice? 

11 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Has a factory reset and setup from scratch been performed since last FW update? 

    • Bindlestick's avatar
      Bindlestick
      Aspirant

      No, but I did perform a factory reset directly before updating the firmware. I originally configured the router before powering on the satellite and then read that both should be on at the same time.

       

      So I reset to defaults and started the base installation, which worked perfectly. Firmware was updated from 2.3.x.x as part of the installation process.