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Forum Discussion
Computer disconnects for a minute evero 10-15 minutes
This problem has been happening for a while and I can't seem to find a way to fix it, every 10-15 minutes my computer disconnects from the internet, no other devices in my house do this it's only my computer. How do I fix this?
What I've done so far
Tried to find stuff about DHCP IP lease but Netgear doesn't do that
I have updated it to the latest version (V2.1.1.12)
I've reset both my satellite and router to factory default mode
Tried setting up a dedicated IP using NordVPN
How I'm connected
-The router is in another room connected to my Mum's computer through ethernet
-The satellite is in my room connected to my computer through ethernet
-every other device is connected through wifi (Phones Tablets, Laptops and gaming consoles)
24 Replies
ClassicalDig wrote:
Tried to find stuff about DHCP IP lease but Netgear doesn't do that
See Reserve an IP Address on page 72 of the user manual here:
http://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf
Sounds like either you have an issue with your computer's network card or you have an issue with your satellite-to-router backhaul connectivity.
That didn't work :/
I would try deleting your computer's network connection and adding it back in. I'm not really sure how to do that, because I don't know what type of computer you have. You should also make sure you have the latest device drivers for the computer's ethernet card. I would also try moving the satellite and router so they are closer and/or have fewer walls between them, even if temporarily, to see if that removes the disconnects.