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Forum Discussion
Customer Support
Where can online chat? I am suppose to have 90 day support.
5 Replies
https://www.netgear.com/mynetgear/registration/login.aspx
Setup an account (if you haven't already) and then register your device. Once its registered you can go through "my support" and follow the prompts to contact netgear.
I tried this; didn’t work: says my phone support ended sept 4 2019 so only community support available for me. What?? Where can I find customer service phone number?
So you're going:
my support (on the left)-->Contact support-->Get Help on my netgear product-->(Selecting your support device that is registered) Select device and hit next-->I cannot find and anwser to my problem, I'd like to contact support--> follow prompts from there.
Case#41345526
netgear website problem.
i am trying to get to online chat but it says my complimentary support expired 2019-07-27. The support page will not provide access to online chat. How can I get to online chat?
It appears there is a bug in the Netgear website that prevents you from having access to phone or live chat even though your 90 days of support is valid. I have the phone number for support but live support is horrible!! After my second horrible experience with Live Support, I contact Amazon to return hardware. I just bought, and returned my last Netgear product. The customer support program hassles is not worth my time.
