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MichelleGi's avatar
MichelleGi
Aspirant
Oct 12, 2020

Daisy Chain Connection issues in RBR20

Help - I don't speak geek.
I purchased an orbi rbr20 a while ago and 2 satellites. I had to use customer support to force it to do what I needed it to do. I need a daisy chain that goes from router to satellite 1 to satellite 2. It was linking each satellite to my router. I have some unknown interference in the house and to get good speeds, I don't want each of them linking to the router. Recently, I have had to unplug things to change out my modem and off an on turn off satellites when I had all my floors replaced. Somewhere in there it went back to the star configuration instead of the daisy chain. I don't know how to get it back. And of course I am out of the time where you get free help from customer support. Can someone explain in plain English what steps I need to take to fix this? I have a brain injury and I am doing good to be able to do some of these things, but I just can't remember what we did.

6 Replies

  •  

    Unplug your satellites.

    Go to browser and type orbilogin.com

    In Orbi Admin -> Advanced Tab -> Advanced -> Wireless Settings -> Check Enable Daisy Chain and save.

    Plug satellites back in one at a time (closest to main Orbi router first, then the second once it is back online.

    To check go to Orbilogin.com and click connected devices. At the top it will show you what satellite is connected to the router and what satellite is connected to the satellite.

     

    • MichelleGi's avatar
      MichelleGi
      Aspirant

      This is very helpful and clearly presented, except that it didn't work. It gave me the same star configuration that I started with. I think the next thing to try would be to delete the second satellite and redo it. Would I need to reboot satellite 1 again, or leave it be and just deal with satellite 2?

      • Mstrbig's avatar
        Mstrbig
        Master

        MichelleGi wrote:

        This is very helpful and clearly presented, except that it didn't work. It gave me the same star configuration that I started with. I think the next thing to try would be to delete the second satellite and redo it. Would I need to reboot satellite 1 again, or leave it be and just deal with satellite 2?


        The one thing
        One thing is, if the satellite gets a better connection to the router over the other satellite, it will take it.

        You could try factory resetting both satellites and re-syncing them one at a time.