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Forum Discussion

bashfulrobot's avatar
bashfulrobot
Tutor
Nov 27, 2018

Devices blocked constantly

Hi there, for some reason my orbi keeps locking devices. When I log into the interface, they show us blocked and then I have to manually toggle them. After of time, the devices end up being blocked again. This is insanely frustrating as I always seem to have to go in and unblock devices. I know I could disable the access filtering, but I'm hoping to keep that on.
Troubleshooting

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Nov 27, 2018

    What FW version are you using? Theres been others reporting problems with Access Control. Might be best to disable it until next FW update. 

    Blanca_O

    • bashfulrobot's avatar
      bashfulrobot
      Tutor
      Nov 28, 2018
      I'm not in front of my device but it is the most recent version. I checked for updates yesterday.
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Nov 28, 2018

        You might try a factory reset on the router and set it up from scratch, go in and do some IP address reservations for the devices you want to put in the access control, then setup access control.