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disable wireless backplane to avoid high frequency channels
I first got the Orbi mesh because our house did not have ethernet pulled to different parts of the house and i used the wireless backplane. We are in a new house now with wired cat 6 to several points. Since I own thise Orbi's I have been using them with wired eithernet to each BUT apparently the high frequency channels on the Orbi backplane crash with my sons Xbox One wireless controlers and headsets.
I have both Orbi's connected with Cat6 anyway so I should not really be using the backplane at all but it seems like there is conflict happening - even though both Orbi's show wired backplane is being used. Is there a way to turn off use of the wireless high end channels totally? The only solution otherwise I can think of us to just buy a couple 2.4/5Ghz access points since i now have wired in multiple places in the house.
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The xbox conrollers and headsets don't use 5Ghz frequencies. My two Orbis don't crash my controller. Headset is wired for me though.
Sorry I may have mis-spoke it is only the Wireless Headset on his Xbox One that is the issue and it is apparently the Xbox One Wifi Direct protocal that uses 5GHZ on the One series.
5G wifi can interfere with your Xbox one controller. Try changing the default channel of your wifi router until the issue clears up. If you have the Astro A50s, avoid the higher channels. ... The Xbox 360 uses 2.4GHz RF for its wireless protocol for controllers and the Xbox One uses 5GHz RF.
https://www.reddit.com/r/xboxone/comments/a0vfvc/does_the_xbox_one_controller_have_a_5ghz/
bhenry wrote:BUT apparently the high frequency channels on the Orbi backhaul channel crash with my sons Xbox One wireless controlers and headsets.
The only solution otherwise I can think of us to just buy a couple 2.4/5Ghz access points since i now have wired in multiple places in the house.
I did only a very brief search, and ideed this may be a common complaint. (This one account is a wee bit extreme.)
https://sumonix.com/what-is-wrong-with-the-xbox-one-controller
The author seems to think that "wiring" the XBox controller and headphones is the only solution.
It is not clear to me that disabling the Orbi backhaul signal will actually address the problem, as my search found other posts claiming that XBox uses the same 5G channels as the Orbi "user devices", i.e. 36-48. The Orbi backhaul channels are greater than 100. (157 in the US and in the 100's in Europe.)
Swapping out the Orbi satellites for generic access points does not "turn off" the backhaul signal. It is still there, waiting for a satellite to connect. And, the replacement 5G access points are, after all, still using 5G.
Is there a setting in the XBox to configure the wireless connection between XBox and controller, headphones?
The Xbox One uses the high frequency range 5GHZ for the Xbox One proprietary wireless headset connection and the the Orbi backplane is also using the high frequency range. There is no setting on the Xbox One to change the frequency of the Xbox Direct wifi proptocal they use for the wireless headset.
Note this is totally different than the 5GHZ wifi being used in the house that the Orbi will let you change. Orbi will not let you change the backplane frequency.
So switching to a normal netgear or any other access point that just uses two radios, the 2.4 and the lower range 5Ghz would be fine. Its the fact the Orbi is using the high end range also for its backplane, which is the problem. I just need the high end radio interference turned off.
The back haul for Orbi is always enabled so if the ethernet connected is pulled or lost the RBS can reconnnect over the wireless backhaul radio.
Try turning down the power output of the 5Ghz radio to see if this helps any. How close is the xbox and controller to the Orbi RBR or RBS? IF close, you may want to put more distance between them.
