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jbaxter71's avatar
jbaxter71
Aspirant
Aug 21, 2019

Download speed

I use spectrum for home wifi and I get 400mb download speed to the modem. My Orbi is only getting 100mb, can I make adjustments to my orbi to get the full 400mb download potential or do I need to get a different router?

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  • Retired_Member's avatar
    Retired_Member
    Aug 21, 2019
    jbaxter71 wrote:

    I use spectrum for home wifi and I get 400mb download speed to the modem. My Orbi is only getting 100mb, can I make adjustments to my orbi to get the full 400mb download potential or do I need to get a different router?

    need more info...modem type...has your system/network ever worked to your standards?  

    • jbaxter71's avatar
      jbaxter71
      Aspirant
      Aug 21, 2019

      day 1 I was seeing 400mb download. Within a couple days it went to 100mb and has stayed there ever since. The modem from Spectrum seems to be a generic modem. On the back it says Hiltron. 

  • FURRYe38's avatar
    FURRYe38
    Guru
    Aug 21, 2019

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

    Are you speed testing with a wired or wireless device? Wired is preferred to speed test. Speed test with a PC and OOklas installable speed test app. 


    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

    jbaxter71 wrote:

    I use spectrum for home wifi and I get 400mb download speed to the modem. My Orbi is only getting 100mb, can I make adjustments to my orbi to get the full 400mb download potential or do I need to get a different router?

     

    • jbaxter71's avatar
      jbaxter71
      Aspirant
      Aug 21, 2019

      What Firmware is currently loaded? V2.3.1.60
      What is the Mfr and model# of the ISP modem the NG router is connected too? Hiltron 

      Are you speed testing with a wired or wireless device? wired to the modem I get 400mb when testing from Orbi to a laptop I get 100mb What is the size of your home? Sq Ft? 200 sq ft
      What is the distance between the router and satellite(s)? 45 ft

       

      • FURRYe38's avatar
        FURRYe38
        Guru
        Aug 21, 2019

        Has a power OFF of both Modem and RBR for 1 minute then back on with the modem first then RBR been performed? 

         

        Any Wifi Neighbors near by? If so, how many?


        There a model# of the Hitron modem? Were just checking to see if the modem has a built in router or not. 

        jbaxter71 wrote:

        What Firmware is currently loaded? V2.3.1.60
        What is the Mfr and model# of the ISP modem the NG router is connected too? Hiltron 

        Are you speed testing with a wired or wireless device? wired to the modem I get 400mb when testing from Orbi to a laptop I get 100mb What is the size of your home? Sq Ft? 200 sq ft
        What is the distance between the router and satellite(s)? 45 ft