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Forum Discussion
Zorat
Aug 19, 2018Tutor
Ethernet Backhaul is freezing up WiFi completely and kicking everyone off (RBR50) & (RBS50)
I have factory reset these both multiple times. I have tried to originally connect them wirelessly, and then shut off the Satellite, and plug it into ethernet, and then turn it back on. This locks up...
- Aug 19, 2018
Have you tried simply waiting? Recognition of wired backhaul takes minutes, not seconds. It generally takes 5 minutes per satellite for my system to stabilize after starting up each wired satellite one at a time.
One theory is that wiring a satellite causes it to use the same LAN address simultaneously for both wired and wireless interfaces, resulting in the storm you see. But the system eventually figures out that it's wired and shuts off the wireless backhaul. This is just a theory, I don't know whether it's the true explanation.
FURRYe38
Aug 19, 2018Guru - Experienced User
You might do a full factory erase on the router and satellites. Disconnnect ALL other LAN devices. Start with just one satellite. Set up the router from scratch, then add the 1 satellite via wireless first. Get the BLUE led on top. Then connect the lan cable getween the satellite and router. Do this while in the same room as the router. Wait 5 minutes for the top led to turn on BLUE. Set up an IP address reservation for the satellite ON the router. Turn OFF and then go place it in the remote location. Turn ON and wait for the top led to turn on BLUE. Check connection here. If good, connect the reast of the LAN devices to the router.
There any network switches in the mix? Mfr and model# if you have one...
Having a wired PC with the router helps with connections to the router while setting things up. If you don't have this connection, use wireless.
Heres how I got my friends 50 series up and running:
https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1592753/highlight/true#M34020
Others to review:
https://community.netgear.com/t5/Orbi/Rbr50-satellite-to-satellite/m-p/1613750/highlight/true#M38100
https://community.netgear.com/t5/Orbi/OrbiOS-2-1-4-10-kills-Internet-access-if-you-use-Ethernet-back/m-p/1603922/highlight/true#M35521
Another initial setup process: https://community.netgear.com/t5/Orbi/Backhaul-breaks-the-whole-network/m-p/1615770/highlight/true#M38393
- wabyrdAug 19, 2018Tutor
I'm having the same problem. If I plug in one satellite with ethernet backhaul, it will eventually realize it's supposed to be wired and it will work. But once I plug in the 2nd satellite, it all goes down and never recovers.
Nice idea. I just don't think Netgear has it ready for prime time yet. Although, I will say that it is better than Asus's AIMesh which is a total disaster.
- FURRYe38Aug 19, 2018Guru - Experienced User
Follow the recommended suggestions here to get your 2nd satellite going. Others have there satellites working on wired back haul.
wabyrd wrote:
I'm having the same problem. If I plug in one satellite with ethernet backhaul, it will eventually realize it's supposed to be wired and it will work. But once I plug in the 2nd satellite, it all goes down and never recovers.
Nice idea. I just don't think Netgear has it ready for prime time yet. Although, I will say that it is better than Asus's AIMesh which is a total disaster.
- ZoratAug 20, 2018Tutor
First off, I thank all of you for your help.
Secondly, I will say the issues and quality sure seem like a beta level product. Having to just "wait for 5+ minutes" for it to realize what is going on, all the steps etc. Just unimpressed. As someone that has a decent amount of tech background, it took me a good 8+ hours to get this working "correctly".
The other problem I ran into was that my phone was connected at 2.4GHz, and then I found out about "Enable Fast Roaming" Orbilogin>Advanced>Advanced Setup>Wireless Settings> Enable Fast Roaming and how it is disabled automatically and that devices keep paired with one of the Orbis and drops to 2.4GHz, vs transfering to the nearest Orbi @ 5GHz.
I am a little bummed. I bought these hoping for greater device to device speeds, and also greater range, but neither have been any better, and a number of times have been worse. I have devices that were staying at 5GHz speeds, and now they are dropping more frequently to 2.4GHz.