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Forum Discussion
rahuldba
Jul 06, 2019Aspirant
Factory reset doesnt work
I forgot secret question to reset my password.
Even after pressing the reset button for 10 seconds it doesnt work.
Please help
Even after pressing the reset button for 10 seconds it doesnt work.
Please help
CrimpOn wrote:
In a few seconds, the power LED should turn amber. That indicates a "reset", but not a "factory reset".
That's a new one on me. Maybe there is this two-stage process on the RBR40.
In general, the pattern is that you insert something into the reset hole "for at least seven seconds", it says in the manuals. Most people go for 10 seconds. Anything less than that will do nothing to the router.
There is, though, a more severe undocumented "recovery reset" procedure:
- Press reset for 30 seconds
- Keep pressing reset while removing power
- Keep pressing reset for another 30 seconds while apply power
8 Replies
- CrimpOnGuru - Experienced User
Which model Orbi is it?
Sometimes I have to hold the paperclip in the reset hole for a bit longer as I watch the power LED turn to solid amber and then finally begin to flash.
- FURRYe38Guru - Experienced User
Try pressing the reset button for 15 seconds. 10 is too short. When you see a slow pulsating WHITE led on top, this means the router is ready. Log in to 192.168.1.1 with a web browser and walk thru the setup wizard. Please write down all important information for safe keeping.
rahuldba wrote:
I forgot secret question to reset my password.
Even after pressing the reset button for 10 seconds it doesnt work.
Please help- rahuldbaAspirantOk.
After reset, the wifi name i have setup now should go away ?
It should connect to default wifi name given on router ?
That was not happening.- CrimpOnGuru - Experienced User
rahuldba wrote:
Ok.
After reset, the wifi name i have setup now should go away ?This is correct. Once the power LED above the reset hole on the router begins to flash, the firmware is "reset to factory." It no longer remembers anything that was changed from the factory defaults. The WiFi name (SSID) and password will match what is printed on the label. The administrative login will be "admin" and "password."
If a device is looking for WiFi and does not see the default SSID, then the Orbi router has not been factory reset.