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Forum Discussion
Factory reset
Why are these devices so hard to factory reset. I have 3 different mesh setups from Netgear, between my family and me upgrading, and everyone of them have been virtually impossible to reset.
Most of the time the standard press the reset button till the amber light blinks does nothing. I press the reset and the light doesn’t do a thing. When it does go amber and flash it still doesn’t actually do anything. Same custom settings, WiFi name, password, etc.
On the devices that don’t do anything the 30-30-30 does seem to get the amber light to work, but still actually reset anything. So far my only solution is to use a laptop and plug in an Ethernet cable and do a reset from the web interface.
Why is this so difficult? This is not just one product either, I have ad this issue on a nighthawk mesh, and older Orbi, and a newer Orbi. The only thing I can think of is this is Netgear’s way of keeping people from selling their products used as I have had to work really hard to setup products that I have bought second hand and my brother actually gave up on the used nighthawk setup he bought because he couldn’t get it to reset and the previous owner didn’t have the admin password.
Most of the time the standard press the reset button till the amber light blinks does nothing. I press the reset and the light doesn’t do a thing. When it does go amber and flash it still doesn’t actually do anything. Same custom settings, WiFi name, password, etc.
On the devices that don’t do anything the 30-30-30 does seem to get the amber light to work, but still actually reset anything. So far my only solution is to use a laptop and plug in an Ethernet cable and do a reset from the web interface.
Why is this so difficult? This is not just one product either, I have ad this issue on a nighthawk mesh, and older Orbi, and a newer Orbi. The only thing I can think of is this is Netgear’s way of keeping people from selling their products used as I have had to work really hard to setup products that I have bought second hand and my brother actually gave up on the used nighthawk setup he bought because he couldn’t get it to reset and the previous owner didn’t have the admin password.
5 Replies
What Orbi model are you referring too?
Usually using the web UI ERASE function works best for me. 15 second press of the reset button then release has worked for me as well.- I have had issues with RBK59, RBK850, and Nighthawk Mesh router and satellites. And have seen lots of pots in the forums of people having the same issues.
I was able to use the web ui but if you need to reset the admin password or don’t have a way to get to the web ui, the button should work and in my experience it doesn’t.Hello johncvv,
I understand that you are having issues factory resetting your Orbi Mesh system.
Please try the steps below to successfully factory reset your system:
- Turn off your Orbi router.
- Press the reset button with a paperclip (hold it down for the next step).
- Power on router.
- Release the reset button after three seconds of powering on your Orbi router.
Please let me know if these steps were able to resolve your difficulties with resetting your Orbi Mesh system.
Best,
Kevin
Community Team
