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Forum Discussion
DatabaseJase
Dec 16, 2019Luminary
Firmware Version 2.5.1.8
Netgear have released a new firmware update for RBS50/RBR50 here: https://kb.netgear.com/000061530/RBR50-RBS50-Firmware-Version-2-5-1-8 No mention of specific fixes to device labelling and r...
bdela
Mar 21, 2020Aspirant
I’ve been having a lot of issues with WiFi handoff between router/satellites since this update. Never had any issues before and now most devices don’t hand off when I’m moving around my home—I end up having to disconnect and reconnect to WiFi. Anyone else having this issue?
- FURRYe38Mar 21, 2020Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).Above suggestions working:
https://community.netgear.com/t5/Orbi/Throttling-Devices-RBK53/m-p/1858561/highlight/true#M81925Has a factory reset and setup from scratch been performed since last FW update? IF this doesn't resolve anything you can downgrade back to last working FW version.
bdela wrote:
I’ve been having a lot of issues with WiFi handoff between router/satellites since this update. Never had any issues before and now most devices don’t hand off when I’m moving around my home—I end up having to disconnect and reconnect to WiFi. Anyone else having this issue? - Retired_MemberMar 21, 2020
bdela wrote:
I’ve been having a lot of issues with WiFi handoff between router/satellites since this update. Never had any issues before and now most devices don’t hand off when I’m moving around my home—I end up having to disconnect and reconnect to WiFi. Anyone else having this issue?What Orbi/firmware on you on?
- InvisibleWANApr 22, 2020Aspirant
Everything was good with this firmware until I tried to add an additional device (iPad).
It connects to main router fine with full access BUT the synced satellite will not allow access (my admin setting was to disallow new devices, but I authorized the iPad).
Clearly there is an issue with setting updates reaching the satellite. In fact, I have no logs from the satellite reaching the main router.
Once again Netgear has displayed its ineptitude in maintaining core functionality. Not much different than Apple releasing an iPhone update which breaks the ability to make a call.
Tired of this.
- Retired_MemberApr 22, 2020
InvisibleWAN wrote:Tired of this.
so why did you upgrade to2.5.1.8?
- FURRYe38Apr 22, 2020Guru - Experienced User
You can apply updates to the RBS using its web page to ensure the RBS is updated.
Theres newer FW available aswell...
InvisibleWAN wrote:Everything was good with this firmware until I tried to add an additional device (iPad).
It connects to main router fine with full access BUT the synced satellite will not allow access (my admin setting was to disallow new devices, but I authorized the iPad).
Clearly there is an issue with setting updates reaching the satellite. In fact, I have no logs from the satellite reaching the main router.
Once again Netgear has displayed its ineptitude in maintaining core functionality. Not much different than Apple releasing an iPhone update which breaks the ability to make a call.
Tired of this.
- InvisibleWANApr 22, 2020Aspirant
Thank you, that is excellent guidance. I will go ahead and try that out now.