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guest network DNS issues
RBR750 guest network DNS issues
My main network is fine but my guest network constantly have connection issues. When i go visit some site it could not resolve the dns and dies. Everything fixes it self after a while.
I searched online and there are plenty of issues on reddit or netgear communities but no solution.
For example:
https://community.netgear.com/t5/Orbi/Guest-network-can-t-reach-some-sites/td-p/2131839
https://www.reddit.com/r/orbi/comments/mdfwbo/rbr852_guest_network_issue/
On latest firmware, factory reset the router doesn't help.
Just solved this issue by switching to Archer AX11000
6 Replies
"connection issues" is a bit ambiguous (could have different meanings). It would help to have more details about the problem.
- The device(s) do not lose the WiFi connection to the Orbi, correct?
- Does the device enable you to test the DNS function directly?
i.e. on a Windows computer, open a command window and attempt to 'ping' someplace, such as:
ping ford.com
or
ping dns.googe.com
Does the URL get translated to an IP address?
- The device(s) do not lose the WiFi connection to the Orbi, correct?
Correct. In fact, some tabs that were streaming content continue to work flawlessly while visits to google.com fails spectacularly. - Does the device enable you to test the DNS function directly?
i.e. on a Windows computer, open a command window and attempt to 'ping' someplace, such as:
ping ford.com
or
ping dns.googe.com
Does the URL get translated to an IP address?
Nope. It gets stuck.
As I said it's a DNS resolution issue, like the posts I've mentioned.
- The device(s) do not lose the WiFi connection to the Orbi, correct?
URL typed into browser's address bar cannot be DNS resolved.
only some URL's and only some of the time?
Does this happen to every device that connects to the Guest WiFi, or only to certain devices?
