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Forum Discussion

Arifturzo09's avatar
Arifturzo09
Follower
Jun 04, 2017

Guest Wifi

I am unable to turn on guest wifi through genie app it is showing that router doesn't support guest wifi. I have orbi RBR 50

Also Guest wifi didn't disable while requesting to Alexa
Troubleshooting

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jun 05, 2017

    Hello Arifturzo09

     

    Are you able to log into the web page www.orbilogin.com and then change the guest network settings?

     

    DarrenM

  • DavidLego's avatar
    DavidLego
    Initiate
    Jun 06, 2017
    Hi, I've just set up my Orbi and had to create the guest wifi by the router login. Same problem as Arif.
    It still says that the router does not support guest wifi in the Genie ap, even though I have a guest wifi set up and open on the router.
    How do I get the Ap to recognise and control the guest wifi as we want to turn it on and off as needed and easily.
  • DavidLego's avatar
    DavidLego
    Initiate
    Jun 06, 2017
    Re the Genie Ap and not recognising guest wifi on the Orbi router. Netgear support have said that this is a known problem that they are working on.
    So currently you have to use the Orbilogin to set it up.

    Hopefully the Ap functionality will be there soon.