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Tgterm's avatar
Tgterm
Guide
Jun 25, 2018

Harmony Hub issues since 2.1.4.16? Coincidence?

Hi - not sure if it is coincidence or not, but it seems that since I updated to 2.1.4.16 I have been having difficulty using my Harmony Elite.  I plan to call Harmony tonight, but I was wondering if anyone else might be experiencing long lags when starting or stopping an activity, the hub dropping off the network, an inability to connect the hub to WiFi during setup?  Thanks for any input.

Troubleshooting

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 25, 2018

    Was a full power down of the Orbi system for 1 minute then back on?

    Any other wifi neighbors near by? If so, how many?

    What channels are you using? Try manual 1, 6 or 11 on 2.4ghz.

    Disable MIMO, Daisy Chain and Fast Roaming, save settings and reboot the router.

     

    • Tgterm's avatar
      Tgterm
      Guide
      Jun 25, 2018
      FURRYe38 wrote:

      Was a full power down of the Orbi system for 1 minute then back on?

      Any other wifi neighbors near by? If so, how many?

      What channels are you using? Try manual 1, 6 or 11 on 2.4ghz.

      Disable MIMO, Daisy Chain and Fast Roaming, save settings and reboot the router.

       

      Thanks!  I did reboot the router, but I guess I could take it and the sats down and restart to see if there is a positive impact. 

       

      I guess I wonder why my setting like channels, MIMO, and Fast roaming would suddenly matter (already have Daisy Chain disabled as I don't think I need it).  I have had these set as they are with the Harmony working fine until now.  Weird.

       

       

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Jun 25, 2018

        Anything is possible with these systems and new FW coming out. I know. Just trying to help figure it out.

        Could be channels and other users near by with wifi. Could be a change in your surrounding environment as well.

         

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Aug 15, 2018

      Was a full power down of the Orbi system for 1 minute then back on?

      Any other wifi neighbors near by? If so, how many?

      What channels are you using? Try manual 1, 6 or 11 on 2.4ghz.

      Disable MIMO, Daisy Chain and Fast Roaming, save settings and reboot the router.

      Try a factory reset on the Orbi system then setup from scratch as a last resort...

      mactenchi wrote:

      I've been having the same problems since updating also.