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Forum Discussion
Help RBR50 and RBS50
I have had a major problem this week with my orbi setup to the point I have been looking at buying different ones! It started this week when my firestick kept dropping it signal from the satellite causing the show I was watching to freeze this has been happening all week can only watch for a few mins, I rebooted the satellite and kept happening still. I should add I have a PS4 and a ps5 both connecting to the satellite and they have been suffering from issues.
This morning I have done a full factory reset and everything looks ok but doing speed test on my wired PS4 or ps5 to the satellite and I’m getting 500kbps or next time 67mbps then 1mbps and the firestick is still dropping out even with the Ethernet cable adapter! My internet is 200mbps and my phone is getting that when I run Speedtest! I hope this makes sense and someone can help as I’m so frustrated with it at the min
This morning I have done a full factory reset and everything looks ok but doing speed test on my wired PS4 or ps5 to the satellite and I’m getting 500kbps or next time 67mbps then 1mbps and the firestick is still dropping out even with the Ethernet cable adapter! My internet is 200mbps and my phone is getting that when I run Speedtest! I hope this makes sense and someone can help as I’m so frustrated with it at the min
10 Replies
With all the devices except the phone connected with ethernet, that pretty much rules out any WiFi issues aside from the satellite to router backhaul link. Is the phone Speedtest running on the same satellite? And, does the phone Speedtest show 200mbs at the same time as the PlayStation is showing 1mbs?
- Hi
Yes the phone on WiFi will give 200 connected to the satellite but no the PS4 only give anything around 1-10 mb but if I put it in wifi it only gives around 15-20 mb! The ps5 is similar Ethernet and WiFi and the firestick just keeps freezingThe factory reset kept the same Orbi firmware on satellite and router, correct? There has not been a change in firmware in the last week?
