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yoda99be's avatar
yoda99be
Aspirant
Mar 19, 2018

How do i setup wired backhaul on the satellite? (RBK40)

I first set up the RBK40 router & satellite through the app. Both were in rather close proximity. Everything worked like it should. I could connect my phone to the the router and to the satellite, I could see what it connected to through the router's webinterface admin.

 

I then moved the satellite to its designated location on the second floor and as expected the wireless connection between router & satellite was not good. On the second floor I have ethernet, coming from a netgear gigabit switch downstairs. The switch is hooked up to the RBK router. When i create the ethernet backhaul by plugging the cable in the live satellite all the devices on my network disconnect.

 

Any help?

- I am on the latest firmware 2.0.0.56

- the router is in router-mode

- my network layout is as follows: ISP modem router --> (wan in) Orbi Router (lan out) --> Netgear switch --> all devices of which the Orbi Satellite is one through the backhaul

7 Replies

  • backhall is unsupported and broken for months 

    -good luck 

  • OK so I think I found out how to fix it.

     

    First, when you are on version 2.0.0.56 and the router admin software says everything is up to date... it is not up to date. There is a version 2.1.2.18 well tucked away that you can install manually. This is what worked for me:

    - I had the router & satellite working in close proximity with no backhaul to start with

    - go here: https://www.netgear.com/support/download/ and search for RBK40

    - download the SATELLITE IMAGE RBS40 2.1.2.18 and extract the .img somewhere

    - download the ROUTER IMAGE RBr40 2.1.2.18 and extract the .img somewhere

    - update the satellite manually FIRST

    - then update the router manually

    - here's the explanation how to update both manually: https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-Satellite 

    - I then checked weither everything still worked through wireless backhaul

    - then i connected the ethernet backhaul to LAN4 of the satellite (give it some time, during about 30 seconds my networked devices like my wired pc could not surf the web. But when i tried a bit afterwards everything worked!

    - In the routeradmin i now see under Attached Devices that the Satellite is "wired"

     

    My god that was hard... I was on the verge of returning this thing. Keep you posted after I move it again.

    • RocketSquirrel's avatar
      RocketSquirrel
      Luminary

      Wow, this stuff is mysterious. I had another user tell me in a private message that backhaul only worked for him when connected to LAN port 1. I don’t understand why, I assume all LAN ports just sit on an internal switch.

    • Brain29's avatar
      Brain29
      Apprentice

      yoda99bewrote:

      OK so I think I found out how to fix it.

       

      First, when you are on version 2.0.0.56 and the router admin software says everything is up to date... it is not up to date. There is a version 2.1.2.18 well tucked away that you can install manually. This is what worked for me:

      - I had the router & satellite working in close proximity with no backhaul to start with

      - go here: https://www.netgear.com/support/download/ and search for RBK40

      - download the SATELLITE IMAGE RBS40 2.1.2.18 and extract the .img somewhere

      - download the ROUTER IMAGE RBr40 2.1.2.18 and extract the .img somewhere

      - update the satellite manually FIRST

      - then update the router manually

      - here's the explanation how to update both manually: https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-Satellite 

      - I then checked weither everything still worked through wireless backhaul

      - then i connected the ethernet backhaul to LAN4 of the satellite (give it some time, during about 30 seconds my networked devices like my wired pc could not surf the web. But when i tried a bit afterwards everything worked!

      - In the routeradmin i now see under Attached Devices that the Satellite is "wired"

       

      My god that was hard... I was on the verge of returning this thing. Keep you posted after I move it again.


      That version has not auto updated because it has been pulled and plauged with buggs that lead to the routers locking up and dropping connections randomly through out the day
      https://community.netgear.com/t5/Orbi/OrbiOS-MR-2-1-issues/m-p/1506307#M23649

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      Let us know if this works for you and if you get wired back haul going. 

       

      Some have good luck with v18. Others not so much. 


      yoda99bewrote:

      OK so I think I found out how to fix it.

       

      First, when you are on version 2.0.0.56 and the router admin software says everything is up to date... it is not up to date. There is a version 2.1.2.18 well tucked away that you can install manually. This is what worked for me:

      - I had the router & satellite working in close proximity with no backhaul to start with

      - go here: https://www.netgear.com/support/download/ and search for RBK40

      - download the SATELLITE IMAGE RBS40 2.1.2.18 and extract the .img somewhere

      - download the ROUTER IMAGE RBr40 2.1.2.18 and extract the .img somewhere

      - update the satellite manually FIRST

      - then update the router manually

      - here's the explanation how to update both manually: https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-Satellite 

      - I then checked weither everything still worked through wireless backhaul

      - then i connected the ethernet backhaul to LAN4 of the satellite (give it some time, during about 30 seconds my networked devices like my wired pc could not surf the web. But when i tried a bit afterwards everything worked!

      - In the routeradmin i now see under Attached Devices that the Satellite is "wired"

       

      My god that was hard... I was on the verge of returning this thing. Keep you posted after I move it again.